Alrighty, I think I'll start with the idiot who came in to buy the weight gainer protein.
SC: I'd like to buy some weight gainer
Me: Sure, it's right here
*SC looks at it, and looks at the price then looks back at me*
SC: Your website says it was $29.99
Me: Well, let me scan it and see if it's on sale
*I scan it and nope, not on sale*
Me: I'm sorry sir, it's not $29.99, it's $36.99
SC: Well I have a Gold Card. I can use that right?
Me: Nope, your Gold Card is good only the first 7 days of the month.
*SC grumpily pays and leaves*
About 10 minutes later, in comes his wife BITCHING up a storm
Wife of SC: You over charged my husband for this
Me: No ma'am, I didn't
Wife: YES, YOU DID!
Me: And why do you say that?
Wife: It's on the website that it's $29.99!
Me: Well, ma'am, it could be just the Gold Card price that you read
Wife *scoffs*: Well I AM a Gold Card member!!
Me: Yes, ma'am, I'm sure you are, but the Gold Card is for use the first 7 days of the month only, and I told your husband this earlier
Wife: Where's the manager?
Me: Not here ma'am.
Wife: Well I'm calling later I want to speak to a manager!
*Wife turns around, flips her hair and leaves*
About an hour later I get a phone call, from a woman I'm assuming is the same lady.
Lady on phone: May I speak to your manager?
Me: No ma'am, he's not here tonight
Lady: Can you give me a manager?
Me: No ma'am, I cannot
Lady: I want the customer service number then
*I search for the number, and unfortunately, I cannot find it since it's been changed recently*
Me: Ma'am, I can't find it
Lady: What's your name?
Me: What does my name matter to you ma'am? My name doesn't have to be revealed over the phone
Lady: I'm talking to you, I WANT your name
Me: Ma'am I don't have to give you my name, under my rights as a worker here in this business. If you want to talk to someone, come in on Monday and take it up with someone then. Unfortunately, I can't help you, have a nice day.
*and I hung up on her*
***FYI in case you're wondering, I just checked the website. It's NOT listed as $29.99 on the website, it's listed as $36.99 with Gold Card price as being $29.59***
-------------------------------
Another incident tonight was this:
I was talking with another customer, bare in mind, she was a white female, when a black man comes up to me, all arrogant and interrupts me:
SC: Can you help me find ____ , ____ , _____ , and ____?
Me: Sir, I am with another customer currently, can you please step back, and wait your turn? I'll be with you as soon as I'm done with this lady.
SC: Sure I'll step back, your stupid racist white b*tch!
*SC turns and begins to walk out, asking my friend who was visiting me if he worked there*
SC: I'd like to buy some weight gainer
Me: Sure, it's right here
*SC looks at it, and looks at the price then looks back at me*
SC: Your website says it was $29.99
Me: Well, let me scan it and see if it's on sale
*I scan it and nope, not on sale*
Me: I'm sorry sir, it's not $29.99, it's $36.99
SC: Well I have a Gold Card. I can use that right?
Me: Nope, your Gold Card is good only the first 7 days of the month.
*SC grumpily pays and leaves*
About 10 minutes later, in comes his wife BITCHING up a storm
Wife of SC: You over charged my husband for this
Me: No ma'am, I didn't
Wife: YES, YOU DID!
Me: And why do you say that?
Wife: It's on the website that it's $29.99!
Me: Well, ma'am, it could be just the Gold Card price that you read
Wife *scoffs*: Well I AM a Gold Card member!!
Me: Yes, ma'am, I'm sure you are, but the Gold Card is for use the first 7 days of the month only, and I told your husband this earlier
Wife: Where's the manager?
Me: Not here ma'am.
Wife: Well I'm calling later I want to speak to a manager!
*Wife turns around, flips her hair and leaves*
About an hour later I get a phone call, from a woman I'm assuming is the same lady.
Lady on phone: May I speak to your manager?
Me: No ma'am, he's not here tonight
Lady: Can you give me a manager?
Me: No ma'am, I cannot
Lady: I want the customer service number then
*I search for the number, and unfortunately, I cannot find it since it's been changed recently*
Me: Ma'am, I can't find it
Lady: What's your name?
Me: What does my name matter to you ma'am? My name doesn't have to be revealed over the phone
Lady: I'm talking to you, I WANT your name
Me: Ma'am I don't have to give you my name, under my rights as a worker here in this business. If you want to talk to someone, come in on Monday and take it up with someone then. Unfortunately, I can't help you, have a nice day.
*and I hung up on her*
***FYI in case you're wondering, I just checked the website. It's NOT listed as $29.99 on the website, it's listed as $36.99 with Gold Card price as being $29.59***
-------------------------------
Another incident tonight was this:
I was talking with another customer, bare in mind, she was a white female, when a black man comes up to me, all arrogant and interrupts me:
SC: Can you help me find ____ , ____ , _____ , and ____?
Me: Sir, I am with another customer currently, can you please step back, and wait your turn? I'll be with you as soon as I'm done with this lady.
SC: Sure I'll step back, your stupid racist white b*tch!
*SC turns and begins to walk out, asking my friend who was visiting me if he worked there*
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