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Of course it figures I should get a crazy/drunk/just plain stupid customer at the end of the day when there's almost nothing I can do.
I get a call through the Pump PA system.
SC: My card won't go into the slider! I've tried THREE PUMPS ALREADY.
An aside: If you've tried three pumps and at each and every single one there was something wrong...it's not the pump. It's you. Or your card.
Me: It won't slide through?
SC: No, it gets STUCK. I can't swipe it fast enough. I have to shove it in there!
Me: Do you have another card?
SC: Yeah, I tried the same thing.
Me: ...does your card have a STICKER on it?
SC: Yeah but it works everywhere ELSE.
Me: I'm sorry sir but you're the first one to bring this up today, I can leave a note but it's probably the sticker on your card.
SC: Well then can I pay inside with a card?
Me: Yes.
SC: Then I'll do that.
Here is where we get into the ridiculous part. My theory is that he doesn't see all the signs that say "Prepay" now and he thinks that he's just gonna pump it and it'll let him.
SC: CLEAR THE PUMP.
Me: Sir. Is your card working? I have nothing to clear.
SC: CLEAR THE PUMMMPPP!!!! IT SAYS 56 DOLLARS!
Me: That should go away as soon as you can start pumping. Hit the grade and wait for it to clear.
SC: IT'S NOT DOING IT.
Me: ......I'll be right out as soon as I can get help up here.
It takes me literally less than 10 seconds to get someone to take my spot and I start walking out there. He has thrown the pump handle into the trashcan and the poor woman who was trying to help him is hanging it back up and she looks like he scared her really bad. I thanked her profusely and we exchanged weirded-out gazes.
He drives away without ever getting anything he wanted. Hey. If you don't know how to pump your gas your best bet is to just get someone to help you. And I think about the time the cashier troubleshoots your card sticking RIGHT AWAY by saying THE EXACT THING THAT YOUR CARD HAS ON IT, you should by then realize that you're an idiot.
I had a woman who had a hard ware store loyalty sticker on her card that wouldn't allow it to scan ANYWHERE. Needless to say that store stopped putting their loyalty sticker on credit cards because nobody could use their cards out at pumps anymore with them on.
I get a call through the Pump PA system.
SC: My card won't go into the slider! I've tried THREE PUMPS ALREADY.
An aside: If you've tried three pumps and at each and every single one there was something wrong...it's not the pump. It's you. Or your card.
Me: It won't slide through?
SC: No, it gets STUCK. I can't swipe it fast enough. I have to shove it in there!
Me: Do you have another card?
SC: Yeah, I tried the same thing.
Me: ...does your card have a STICKER on it?
SC: Yeah but it works everywhere ELSE.
Me: I'm sorry sir but you're the first one to bring this up today, I can leave a note but it's probably the sticker on your card.
SC: Well then can I pay inside with a card?
Me: Yes.
SC: Then I'll do that.
Here is where we get into the ridiculous part. My theory is that he doesn't see all the signs that say "Prepay" now and he thinks that he's just gonna pump it and it'll let him.
SC: CLEAR THE PUMP.
Me: Sir. Is your card working? I have nothing to clear.
SC: CLEAR THE PUMMMPPP!!!! IT SAYS 56 DOLLARS!
Me: That should go away as soon as you can start pumping. Hit the grade and wait for it to clear.
SC: IT'S NOT DOING IT.
Me: ......I'll be right out as soon as I can get help up here.
It takes me literally less than 10 seconds to get someone to take my spot and I start walking out there. He has thrown the pump handle into the trashcan and the poor woman who was trying to help him is hanging it back up and she looks like he scared her really bad. I thanked her profusely and we exchanged weirded-out gazes.
He drives away without ever getting anything he wanted. Hey. If you don't know how to pump your gas your best bet is to just get someone to help you. And I think about the time the cashier troubleshoots your card sticking RIGHT AWAY by saying THE EXACT THING THAT YOUR CARD HAS ON IT, you should by then realize that you're an idiot.
I had a woman who had a hard ware store loyalty sticker on her card that wouldn't allow it to scan ANYWHERE. Needless to say that store stopped putting their loyalty sticker on credit cards because nobody could use their cards out at pumps anymore with them on.