Ok, she wasn't really sucky - just clueless.
CC - Clueless Customer
CC: Your guy came out this morning to install an oxidizer and he left and I have no water. (small dog yapping non stop in the background)
Me: Hold on and let me call the tech and see what's going on.
*Me calling tech* Are you done with your install?
G: No and I'll be here for a long time (small dog yapping in the background - once again - non stop)
Me: Is your install for Clueless Customer?
G: I don't know the paperwork's in the van.
I get back on the phone with Clueless (dog still yapping)
Me: Ms Clueless, I called the tech and I can hear your dog in the background when I'm talking to him.
CC: Oh, I guess I should have looked outside. I can see him now.
CC - Clueless Customer
CC: Your guy came out this morning to install an oxidizer and he left and I have no water. (small dog yapping non stop in the background)
Me: Hold on and let me call the tech and see what's going on.
*Me calling tech* Are you done with your install?
G: No and I'll be here for a long time (small dog yapping in the background - once again - non stop)
Me: Is your install for Clueless Customer?
G: I don't know the paperwork's in the van.
I get back on the phone with Clueless (dog still yapping)
Me: Ms Clueless, I called the tech and I can hear your dog in the background when I'm talking to him.
CC: Oh, I guess I should have looked outside. I can see him now.

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