...take a number.

Apparently I got designated the Complaint Department without anyone telling me.
BG: Our fabric store has a Take-A-Number system at the cutting counter. Above the cutting counter is a huge sign with gigantic, orange-handled scissors and below that are three screens showing which number has been called. The number displayed is roughly the size of a volleyball (I can see it from the front of the store!). There is also a number machine at the corner of the cutting counter, right at eye level to most people.
SC: I hate your Take-A-Number system!
ME: Oh?
SC: I was standing at the cutting counter for a long time, and nobody helped me! I didn't even know I was supposed to take a number until someone else took one!
ME: (silent for a moment, trying to figure out what to say to her)
SC: (yelling) You didn't even listen to me, did you?!
ME: (panicking slightly) Of course I did! You did see the big screens above the cutting counter, right?
SC: NO! I didn't see anything!!!
Seriously?! Unless you've got extreme tunnel vision, they're very difficult to miss! She also made a big show of staring intently at my nametag before stomping out the door. In hindsight, I probably should've called a manager to talk to her, but the situation caught me off guard, plus I don't think she would've stayed to complain to a manager. (I did tell the store manager later.)
A few hours later, a woman with a screaming child comes in. This kid is screaming loud enough to be heard throughout the store. SC2 comes up to my register.
SC2: I can't stand that kid screaming! Every time I come in here, some kid is screaming!
ME: I sympathise with you--
SC2: You need to do something to stop that!
Um, like what?! I don't like it when children scream either, but what the hell am I supposed to do about it?

Apparently I got designated the Complaint Department without anyone telling me.
BG: Our fabric store has a Take-A-Number system at the cutting counter. Above the cutting counter is a huge sign with gigantic, orange-handled scissors and below that are three screens showing which number has been called. The number displayed is roughly the size of a volleyball (I can see it from the front of the store!). There is also a number machine at the corner of the cutting counter, right at eye level to most people.
SC: I hate your Take-A-Number system!
ME: Oh?
SC: I was standing at the cutting counter for a long time, and nobody helped me! I didn't even know I was supposed to take a number until someone else took one!
ME: (silent for a moment, trying to figure out what to say to her)
SC: (yelling) You didn't even listen to me, did you?!
ME: (panicking slightly) Of course I did! You did see the big screens above the cutting counter, right?
SC: NO! I didn't see anything!!!
Seriously?! Unless you've got extreme tunnel vision, they're very difficult to miss! She also made a big show of staring intently at my nametag before stomping out the door. In hindsight, I probably should've called a manager to talk to her, but the situation caught me off guard, plus I don't think she would've stayed to complain to a manager. (I did tell the store manager later.)
A few hours later, a woman with a screaming child comes in. This kid is screaming loud enough to be heard throughout the store. SC2 comes up to my register.
SC2: I can't stand that kid screaming! Every time I come in here, some kid is screaming!
ME: I sympathise with you--
SC2: You need to do something to stop that!

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