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99 sucky customers and one hero

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  • 99 sucky customers and one hero

    Today was manic, first day back in the office after the christmas holidays and the telephone rang off the hook since 08:30 not letting up all day with people wanting cash authorisations immediately, I have taken more than my fair share of idiot calls today, and was gnashing my teeth.

    but in the midst of all this, Mr X rang me.Mr X was polite, let me speak, answered my questions sensibly and quickly and said he understood the bits i could not do for him of what he asked, and was happy with the bits i could help him with, and he made my day.

    Hoorah for mr x.If i could have i would have given him a big kiss down the telephone.
    Customer "why did you answer the phone if you can't help me?"

  • #2
    It's amazing how much difference one polite customer can make. It kind of gives you the strength to go on, you know? (At least for a while )
    !
    "For truth is always strange; stranger than fiction." -- Lord Byron

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    • #3
      More a 'praising' post than anything else, and a worthy one at that.

      Rapscallion

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