Night before Memorial Day. My drive through (jack in the box employee for reference) is PACKED. I get a thirty dollar order and then the next guy (who has cars behind him) orders.
One cheeseburger.
$1.40 total.
I ask my manager if I can advise him to BACK OUT NOW because theres 100$ worth of food in front of his order. Theres already someone behind him. Hes screwed.
Thirteen minutes later.. this guy is at my window. I'm braced for an epic breakdown about shitty customer service, how we should just make food appear, blah blah.
Nope.
He's plesant, smiling. I apologize about the huge wait for ONE DAMN CHEESEBURGER and try to save face. He says its "no big deal, I was just relaxing while I waited."
Thanks guy, you're awesome. I hope you enjoyed your free soda, as it was the best I could do
One cheeseburger.
$1.40 total.
I ask my manager if I can advise him to BACK OUT NOW because theres 100$ worth of food in front of his order. Theres already someone behind him. Hes screwed.
Thirteen minutes later.. this guy is at my window. I'm braced for an epic breakdown about shitty customer service, how we should just make food appear, blah blah.
Nope.
He's plesant, smiling. I apologize about the huge wait for ONE DAMN CHEESEBURGER and try to save face. He says its "no big deal, I was just relaxing while I waited."
Thanks guy, you're awesome. I hope you enjoyed your free soda, as it was the best I could do
Comment