This probably isn't as bad as a lot of the stories here on CS, but it sorta surprised me, all the same.
I work for a university in California as a faculty/staff computer technician. Once, I was asked to go to the Business/Economics building, a huge 7-story brick building in the middle of the campus, and do a brand-new setup for a business professor. She was getting a newfangled Dell computer. The tiny toaster-looking model, to be precise, with a newer video connection on the back (DVI) instead of an older VGA port.
I brought in the new unit with the understanding that she already had a montor. Fine, makes it easier for me to push the cart without balancing one of those LCD flatpanels. However, when I got there, I found that her monitor was too old to be compatible with the computer, and wouldn't work with an adaptor!
So, I did a little poking around and found that the Business department office had shuffled around a bunch of monitors, and that hers was actually sitting on the desk of the secretary, and the secretary's old monitor went to the department head.
We eventually worked out a deal that would get everything shuffled back the way it was supposed to be, but when I went to tell the plan to the professor...
She cut me off by raising her hand and putting it in my face and saying "I don't want to hear it, just fix it." With, of course, quite a bit of disdain to her voice. The sort that says "I make ten times more a year then you could possibly make as a student worker and that means I don't have to listen to a word you say."
I was a little taken aback, of course, but I just shrugged, said "Ohhkay," and double-timed it so I could get out of her hair.
And here I thought the users wanted to hear what was happening to their new toys... oh well. I just wonder how well she treats her students.
I work for a university in California as a faculty/staff computer technician. Once, I was asked to go to the Business/Economics building, a huge 7-story brick building in the middle of the campus, and do a brand-new setup for a business professor. She was getting a newfangled Dell computer. The tiny toaster-looking model, to be precise, with a newer video connection on the back (DVI) instead of an older VGA port.
I brought in the new unit with the understanding that she already had a montor. Fine, makes it easier for me to push the cart without balancing one of those LCD flatpanels. However, when I got there, I found that her monitor was too old to be compatible with the computer, and wouldn't work with an adaptor!
So, I did a little poking around and found that the Business department office had shuffled around a bunch of monitors, and that hers was actually sitting on the desk of the secretary, and the secretary's old monitor went to the department head.
We eventually worked out a deal that would get everything shuffled back the way it was supposed to be, but when I went to tell the plan to the professor...
She cut me off by raising her hand and putting it in my face and saying "I don't want to hear it, just fix it." With, of course, quite a bit of disdain to her voice. The sort that says "I make ten times more a year then you could possibly make as a student worker and that means I don't have to listen to a word you say."
I was a little taken aback, of course, but I just shrugged, said "Ohhkay," and double-timed it so I could get out of her hair.
And here I thought the users wanted to hear what was happening to their new toys... oh well. I just wonder how well she treats her students.
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