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The wife was out at the week end...
I used to do phone technical support for an Irish ISP. It was around 1997, things started to get really started in Ireland, everyone wanted to go online. So I supported home users and corporate users. Everyday troubles, can't get email, can't get connected, can't see pages, etc...
One of the (I think) most interesting one was
"How do I remove stuff from the favorites?"
I loved that one because 95% of the time it was to remove porn sites. So according to character of the person calling we would go through the process in various ways:
If the guy was a prick:
OK, non polite guy. No respect for us. We would tell him that it depended on the nature of the site so we would have to know the name and address of the site. Usually that ended up by:
Porn Watcher: Hum, I see. This is really inconvenient. Is there any other way?
Me: I'm afraid not sir.
Porn Watcher: OK, I'm not at home now, so I will call you back later.
Sure you will.
If the guy was nice:
We would just tell him how to do it without trying to embarrass him.
Now I have to examples that I have to give you because the first one I think ended up in a couple separation and the other one was just a really nice guy.
One of the (I think) most interesting one was
"How do I remove stuff from the favorites?"
I loved that one because 95% of the time it was to remove porn sites. So according to character of the person calling we would go through the process in various ways:
If the guy was a prick:
OK, non polite guy. No respect for us. We would tell him that it depended on the nature of the site so we would have to know the name and address of the site. Usually that ended up by:
Porn Watcher: Hum, I see. This is really inconvenient. Is there any other way?
Me: I'm afraid not sir.
Porn Watcher: OK, I'm not at home now, so I will call you back later.
Sure you will.
If the guy was nice:
We would just tell him how to do it without trying to embarrass him.
Now I have to examples that I have to give you because the first one I think ended up in a couple separation and the other one was just a really nice guy.
- That woman rang one day and was furious, shouting on the phone:
Furious Woman = FW
Clever Support = ME
FW: The software I purchased for the Internet put porn sites in the favorites!!! This is a disgrace!!
ME: The software do not put any sites in the favorite. The software set the start page to ****** (ISP website).
FW: I'm telling you that your software did put porn sites in the favorites!! Are you calling me a liar?
ME: No madam but I can assure you that the software do not modify the favorites in anyway.
FW: So who did put the sites in the favorites?
ME: Well someone did.
FW: Well it certainly wasn't me!!
ME: I do understand madam.
FW: And it wasn't my daughter!!
ME: Daughter he?
FW: Yes!!
ME: And his daddy still living at home?
FW: (in a really low voice) Oh...
And she hanged up. I wouldn't like to be the hubby when he got home
- A guy rang on Sunday evening, and he was really nice, polite, everything.
Nice Guy: NG
NG: Hi there, listen the wife was out for the week end with the kids so I invited a few friends around and you know how it goes, had a few beers, got drunk and now I think I need to remove some shit from favorites. Is it difficult to do? Because the wife is back tomorrow.
ME: (laughing my ass off) Nan, don't worry I tell you what to do.
was an old lady (and she did sound old)saying that she'd "Taken some saucy shot's of her and hubby" and set them as the desktop wallpaper but the grandkids were coming round and they didn't know how to set something harmless
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