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"I need my laptop to perform my job duties" always translates to "I am more important than anyone else you have to take care of".
Do you need me to translate "I don't think so" to you?
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"Logging tickets isn't part of my job"
Um, yes it is. Calling me several times in a matter of minutes, then calling your boss, her boss' executive admin, my boss won't get the issue resolved faster.
And yes, training your new hires on how to plug in and turn on their laptops is also your job.
Do you need me to translate "I don't think so" to you?
****
"Logging tickets isn't part of my job"
Um, yes it is. Calling me several times in a matter of minutes, then calling your boss, her boss' executive admin, my boss won't get the issue resolved faster.
And yes, training your new hires on how to plug in and turn on their laptops is also your job.
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