I just had this one today. One of the engineers in the company I do IT work for calls me over while I’m in his area to add some printers to his coworker’s computer.
Me: The Ever-Lovin’ Geek King
E: Technologically ignorant Engineer
A: Another IT person, not appearing in this post
Me: Hey E, what’s up?
E: Well, I’m having trouble viewing things send me in Microsoft Project. I get an error opening them.
Me: What version of Project do you have.
E: <beaming> Microsoft!
Me: <mental > I mean what year? 2003 or 2007? Did you request the new version?
E: No, A did something with my printers yesterday though.
Me: Erm, I don’t think that has anything to do wi--
E: But we’ve been putting in our specifications that people should be sending their project files to us using the latest and greatest version of Project.
Me: Oh. Well, if they’re using 2007, you won’t be able to open them in the older version. Mayb—
E: Well why would someone go out and buy and older version of Project after we told them to use the newest version?
Me: <> 2007 is the newest version.
E: So why can’t I read them on my computer?
Me: You have an older version. They use different file types.
E: Oh.
Worse, I'm pretty sure we're out of licenses for Project 2007 right now, which means he'll have to fill out a budget request and get it approved. That will take a week or two, depending on the budget and aquisitions people. They're busy with an audit right now, you see.
Me: The Ever-Lovin’ Geek King
E: Technologically ignorant Engineer
A: Another IT person, not appearing in this post
Me: Hey E, what’s up?
E: Well, I’m having trouble viewing things send me in Microsoft Project. I get an error opening them.
Me: What version of Project do you have.
E: <beaming> Microsoft!
Me: <mental > I mean what year? 2003 or 2007? Did you request the new version?
E: No, A did something with my printers yesterday though.
Me: Erm, I don’t think that has anything to do wi--
E: But we’ve been putting in our specifications that people should be sending their project files to us using the latest and greatest version of Project.
Me: Oh. Well, if they’re using 2007, you won’t be able to open them in the older version. Mayb—
E: Well why would someone go out and buy and older version of Project after we told them to use the newest version?
Me: <> 2007 is the newest version.
E: So why can’t I read them on my computer?
Me: You have an older version. They use different file types.
E: Oh.
Worse, I'm pretty sure we're out of licenses for Project 2007 right now, which means he'll have to fill out a budget request and get it approved. That will take a week or two, depending on the budget and aquisitions people. They're busy with an audit right now, you see.
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