Me: "Helpdesk, this is Jenni."
Caller: "Hi. I think my MONITOR is dead. I press the power button, and the yellow light turns on, and it makes the 'doo doo doo' noise, but then nothing happens."
Me: "Yellow light?"
Caller: "Oh, wait, I wonder if my hard drive got turned off because of the storm. Yeah, looks like that was it. Thank you!"
Me: "You're welcome!"
Caller: "Hi. I think my MONITOR is dead. I press the power button, and the yellow light turns on, and it makes the 'doo doo doo' noise, but then nothing happens."
Me: "Yellow light?"
Caller: "Oh, wait, I wonder if my hard drive got turned off because of the storm. Yeah, looks like that was it. Thank you!"
Me: "You're welcome!"
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