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I've got an issue that kept me up all night last night, trying to fix. It's driving me crazy. Hopefully one of you have seen this before and can shed some light.
I've been working on a Compaq Presario 2170 notebook for the last few weeks. The HDD went bad and I had to replace it. For testing purposes, I installed my version of XP Pro on it and after downloading all of the proper drivers, everything was working fine.
I ordered the Restore CDs from Compaq/HP and got it on Saturday. The install went fine, no problems, but after about 30 seconds after logging into Windows, the touchpad stops working. If I navigate to the Mouse settings in the control panel and reset the settings, the touchpad starts working again until I reboot. Then it's the same thing, at the same point. If I reboot into safe mode, there are no problems.
I've downloaded the latest drivers form both the Compaq site as well as Synaptics. Still fails. I've upgraded the laptop from SP1 to SP3 and all other available Microsoft updates. Still fails at the same point.
Nothing extra or 3rd party appears to be loading at the time of failure and I can't find any settings in the control panel that would appear to be the cause of this. Only that reseting the confiugrations resolves it until it's restarted.
I haven't been able to find anything searching Google that solves it.
So, to recap... Touchpad works fine, allowing me to click on the login profile to use and continues to work until about 30 seconds after logging in. If I reset the mouse settings in the control panel, it works until I reboot again. It works fine in safe mode. Oh, the mouse buttons don't work either. It's as if the unit itself is disabled, but it's not.
Have any of you come across this before?
CH
I've been working on a Compaq Presario 2170 notebook for the last few weeks. The HDD went bad and I had to replace it. For testing purposes, I installed my version of XP Pro on it and after downloading all of the proper drivers, everything was working fine.
I ordered the Restore CDs from Compaq/HP and got it on Saturday. The install went fine, no problems, but after about 30 seconds after logging into Windows, the touchpad stops working. If I navigate to the Mouse settings in the control panel and reset the settings, the touchpad starts working again until I reboot. Then it's the same thing, at the same point. If I reboot into safe mode, there are no problems.
I've downloaded the latest drivers form both the Compaq site as well as Synaptics. Still fails. I've upgraded the laptop from SP1 to SP3 and all other available Microsoft updates. Still fails at the same point.
Nothing extra or 3rd party appears to be loading at the time of failure and I can't find any settings in the control panel that would appear to be the cause of this. Only that reseting the confiugrations resolves it until it's restarted.
I haven't been able to find anything searching Google that solves it.
So, to recap... Touchpad works fine, allowing me to click on the login profile to use and continues to work until about 30 seconds after logging in. If I reset the mouse settings in the control panel, it works until I reboot again. It works fine in safe mode. Oh, the mouse buttons don't work either. It's as if the unit itself is disabled, but it's not.
Have any of you come across this before?
CH
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