I admit it. I'm woefully ignorant. I need some advice please.
My Acer laptop has been working fine until last night (I've had it for 2 years).
I closed the laptop in the kitchen and carried it to the bedroom. About 20 minutes later, I opened it again, and the screen was light blue with white stripes running across it from lower left to upper right. Not a BSOD, there was no text visible.
There was no response to the keyboard or mouse pad, so I shut it off by pressing the power button. I let it rest and cool for a minute, then tried to restart it.
Now, when I press the power button, the green light ring around the power button lights up, and the cooling fan runs for a few seconds and then shuts off. Nothing else happens.
I took it to Staples, and they said that if they can't get anything to appear on the screen, it's beyond their abilities to help, and I should try Best Buy.
I'm guessing, from my standpoint of complete tech ignorance, that I have possibly had a sudden failure of some hardware component.
So . . . any ideas? Please?![Crying](https://www.customerssuck.com/board/core/images/smilies/cry.gif)
Oh, and my OS is Windows Vista.
My Acer laptop has been working fine until last night (I've had it for 2 years).
I closed the laptop in the kitchen and carried it to the bedroom. About 20 minutes later, I opened it again, and the screen was light blue with white stripes running across it from lower left to upper right. Not a BSOD, there was no text visible.
There was no response to the keyboard or mouse pad, so I shut it off by pressing the power button. I let it rest and cool for a minute, then tried to restart it.
Now, when I press the power button, the green light ring around the power button lights up, and the cooling fan runs for a few seconds and then shuts off. Nothing else happens.
I took it to Staples, and they said that if they can't get anything to appear on the screen, it's beyond their abilities to help, and I should try Best Buy.
I'm guessing, from my standpoint of complete tech ignorance, that I have possibly had a sudden failure of some hardware component.
So . . . any ideas? Please?
![Crying](https://www.customerssuck.com/board/core/images/smilies/cry.gif)
Oh, and my OS is Windows Vista.
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