Yesterday The Don and I sold a small safe to guy. Like most of the safes we sell, it includes a bolt down kit so you can bolt the safe to floor to prevent a thief from just picking up the entire safe and taking it someplace where it can be broken open or picked at his leisure. This was all explained to the customer and he seemed to understand, so I wheeled the safe up to the register then out to his car.
Right after I picked the safe up and put it in his car (it was 87 pounds) he asked me again if everything was in the box.
Me: Yes. The manual, the card with the combination, and the bolt-down kit are all in there.
Cust: You know, I really don't think I need to bolt it down. How much did you say it weighs?
Me: About 90 pounds.
Cust: That's probably too heavy for anyone to pick up and take away.
Me: Sir, I just picked it up and put it in your car. If I can do that, then a thief can do it. If you're going to store anything in there that you can't afford to lose, then I STRONGLY recommend bolting it down.
Cust:........oh.......
Yeah, you didn't see me PICK IT UP to put it in your car? 87 pounds isn't light, but it's hardly an immovable load.
I'm just glad that I was able to get away with diplomatically calling him a dumbass.
Right after I picked the safe up and put it in his car (it was 87 pounds) he asked me again if everything was in the box.
Me: Yes. The manual, the card with the combination, and the bolt-down kit are all in there.
Cust: You know, I really don't think I need to bolt it down. How much did you say it weighs?
Me: About 90 pounds.
Cust: That's probably too heavy for anyone to pick up and take away.
Me: Sir, I just picked it up and put it in your car. If I can do that, then a thief can do it. If you're going to store anything in there that you can't afford to lose, then I STRONGLY recommend bolting it down.
Cust:........oh.......
Yeah, you didn't see me PICK IT UP to put it in your car? 87 pounds isn't light, but it's hardly an immovable load.
I'm just glad that I was able to get away with diplomatically calling him a dumbass.

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