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My fault, but to be fair...

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  • My fault, but to be fair...

    Did a shift at the pub again. We have a discount meal deal that starts at 6pm. It's very popular. Basically it gives the customer the option to get their meal, a drink and/or a starter/dessert at a reduced price. Pretty good deal.

    2:30pm. A lady walks up to me.

    SC: I know the meal deal doesn't start until six, but can I have it now?
    Me: I'm afraid not. It can only be rung through after 6pm. I'm sorry.
    SC: *slams menu on floor* You're NOT sorry at all!

    She headed for the door.

    SC: I am NEVER coming back here again!

    She walked out. A supervisor came over to me.

    S: Jesus customersruinmylife, what happened there.

    I explained.

    S: Uhhh, customersruinmylife, we changed the deal a couple of months ago. It now starts at 1pm rather than 6.

    He pointed over to a massive sign "MEAL DEAL! NOW AVAILABLE FROM 1PM!"

    Me: Oops.

    But to be fair, she could have read the sign as well.
    Last edited by customersruinmylife; 06-29-2011, 06:03 PM.

  • #2
    No excuse for her to be such a dingus about it, though!
    "There are 10 types of people in this world: those who understand binary and those who don't."

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    • #3
      Well, the good news is WHEN she comes in again (we all know they always do), you can tell her she can indeed get it now and she'll probably love you forever!

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      • #4
        And she will be 100% certain that you went out of your way to convince them to change it just for her.

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        • #5
          Quoth customersruinmylife View Post
          You're NOT sorry at all!
          At least she got that right.
          Engaged to the sweet Mytical He is my Black Dragon (and yes, a good one) strong, protective, the guardian. I am his Silver Dragon, always by his side, shining for him, cherishing him.

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          • #6
            Quoth customersruinmylife View Post

            SC: I know the meal deal doesn't start until six, but can I have it now?
            This is the part where she loses any excuse. She said she knew the rules, asked you to break them for her, and threw a temper tantrum when you wouldn't. That's out and out EW behavior. The fact that the rules had changed are irrelevant. *cookies for CRML*
            "Redheads have at least a 95% chance of being gorgeous. They're also concentrated evil." - Irv

            "This is all strange, uncharted territory and your hamster only has three legs." - Gravekeeper

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