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This could have turned out VERY bad for me...
One from last night.... Once again, I work for a company that runs a website helping people make travel arrangements.
I got a call from a lady who wanted to verify something about her hotel reservation. First had a laugh with her about her reference number (started with 555). I called the hotel and checked on her inquiry. Came back to her and was finishing up the call.
Her: So all I need to do then is just go to the hotel?
I MEANT to say: Yes, all you need to do is just go to the hotel.
Unfortunately, my brain and mouth got mixed up and the OAT sound got dropped.
Luckily, she started laughing (which made me start laughing) as she knew it was an accident and I didn't really mean to tell her to go to Hell.
So this turned out to be a funny anecdote instead of a "how I got fired tonight" story and I can laugh about it (and have been). I'm sure if I had been monitored on the call I would have heard something right away about it.
I got a call from a lady who wanted to verify something about her hotel reservation. First had a laugh with her about her reference number (started with 555). I called the hotel and checked on her inquiry. Came back to her and was finishing up the call.
Her: So all I need to do then is just go to the hotel?
I MEANT to say: Yes, all you need to do is just go to the hotel.
Unfortunately, my brain and mouth got mixed up and the OAT sound got dropped.
Luckily, she started laughing (which made me start laughing) as she knew it was an accident and I didn't really mean to tell her to go to Hell.
So this turned out to be a funny anecdote instead of a "how I got fired tonight" story and I can laugh about it (and have been). I'm sure if I had been monitored on the call I would have heard something right away about it.