We've had an issue at the Red Checkmark for awhile now where our computer systems will grind to a a screeching halt at certain times of day and during certain periods. We ran into a lot of freezing/crashing and not loading problems during the recent iphone launch.
Now I'm not an IT pro but I can clearly understand the problem:
1) Our computers are all running IE 8 (yes, really!)
2) Whatever server or servers host our web based tools are getting overloaded. There's too much traffic for them to handle
3) The computers we use are sorely lacking in RAM
So, after a lot of complaining from the grunts, Red Checkmark brought in some of our top IT guys to come in to our center and evaluate things for a day. The idea being they'd get a good understanding of the problem and be able to implement a solution.
Well, two weeks ago, we got our official "solution".
What exactly do they want us to do to deal with these problems?
Keep FEWER open windows on our computers!
Yes, that's what they actually told us! And this coming from supposed "high level" IT guys.
If you need me, I'll be curled up in a corner somewhere, weeping for humanity.
Now I'm not an IT pro but I can clearly understand the problem:
1) Our computers are all running IE 8 (yes, really!)
2) Whatever server or servers host our web based tools are getting overloaded. There's too much traffic for them to handle
3) The computers we use are sorely lacking in RAM
So, after a lot of complaining from the grunts, Red Checkmark brought in some of our top IT guys to come in to our center and evaluate things for a day. The idea being they'd get a good understanding of the problem and be able to implement a solution.
Well, two weeks ago, we got our official "solution".
What exactly do they want us to do to deal with these problems?
Keep FEWER open windows on our computers!
Yes, that's what they actually told us! And this coming from supposed "high level" IT guys.
If you need me, I'll be curled up in a corner somewhere, weeping for humanity.
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