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The Fates were with me ... (kinda long)

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  • The Fates were with me ... (kinda long)

    I wasn't planning to go to the Unemployed Help Centre today.

    Then I saw a post on the course's FB group by the program coordinator: "I've got TWO JOBS! Email me if you're interested! Make sure I've got the most recent copy of your resume!"

    *sigh*

    Yes, I do have a computer at home, LOL. But there are a few reasons I don't use it for job hunting. Primary reason is that I've almost always got a fuzzy orange face with pointy ears firmly ensconced between my face and the monitor. Next is the fact it's a Mac, and one of the downsides of Mac computers is that all their ports are on the computer's backside. It makes the front look "pretty" but it's a PITA when you're using thumb drives or anything like that.

    So I drove to the UHC. While I'm sending an email (and the most updated version of my resume) to the program coordinator, Front Desk Lady comes over to ask if I've started posting my biweekly reports to Services Canada (I am likely eligible for unemployment insurance, which I had not originally known).

    Um ... what?

    I tell her I don't have my Record of Employment from my last office job. She says he might've sent it electronically directly to Services Canada. Oops ... I never thought of that. The last thing he'd said to me was "YOU should get it within a week or 10 days."

    So we go to the Services Canada site to check. Yep, there it is. And he's put down "Shortage of work" as the reason for letting me go, which is good.

    We also needed a Record of Employment from my retail job, even though I'm still there. It's there too. So we call that one up too and look at it as well.

    And this is where it gets weird.

    It says I've worked there since 2012 (true). It gives the "last day paid" as some time in February. It should've been May 19, same as my departure date from the office. But the REAL problem?

    It totals my work hours as 164.

    Over FIVE YEARS.

    So now I have to contact them and ask them to, um, please FIX that.

    Another problem: there's a name and a phone number ... but the phone number is not toll-free, so either I have to suck it up and phone long-distance to somewhere in the U.S., or try to find another way to get hold of this same person (or at least somebody who can straighten this out).

    Then again, if I hadn't seen that post in the FB group, I wouldn't have gone to the UHC, and who knows how long it would've been before I thought to try to follow this up. And of course there are deadlines to this, as there are to everything government-related. And I have no idea if you can resuscitate an application for UI once it has officially "died."

    Anyway, wish me luck.
    Last edited by Pixelated; 06-08-2017, 10:02 PM.
    Customer service: More efficient than a Dementor's kiss
    ~ Mr Hero

  • #2
    Crossing fingers that it all gets sorted for you.
    A good bookshop is just a genteel Black Hole that knows how to read. - Terry Pratchett, Guards! Guards!

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    • #3
      That sounds complicated. Hope you get it worked out.

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      • #4
        Thanks, guys. I hope so too. Planning to call tomorrow.

        The thing is, the company that now owns my store bought us out about a year or two ago, but you know how long it takes to get all the paperwork through the system ... somebody suggested that they are only listing my hours from the time the takeover paperwork was completed, which is something I hadn't thought of.

        So in order to get ALL my hours, they'd have to go back into the old system as well. Not sure they'll be willing to do that.

        However, they should be willing to give me a Record of Employment that ends May 19, which is the date when I was laid off at the office. That in itself should give me enough hours to qualify for UI.
        Customer service: More efficient than a Dementor's kiss
        ~ Mr Hero

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