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I was out of town for two days (Friday and yesterday) and came back today to this.
We had an item that had some stock 'expiring' on Friday the 20th, and some good until Thanksgiving. It's one of our best sellers (goat milk caramels from Vermont). In reality they and most of our nonperishable stuff is good for a couple days past the date; if I'm not there when something is due to be pulled I let J know what it is and he makes the decision to either pull it or wait for me. If there are multiple lots/date codes on the shelf he usually waits for me to do it to make sure only the out-of-code stuff goes.
I noticed this morning that the acrylic we use for those was gone, and the shelf had been filled in with something else entirely...wait. There should have only been fifteen boxes to be pulled, the smaller packs--which sell far better--are good for another month and there are more good boxes in the warehouse.
I proceed to look for the huge case of boxes that I knew was back there....nothing
I ask J if he had seen it....he hadn't. He didn't even know the product on the shelf had been pulled. Typically only the two of us even touch product rotation.
About an hour later, J tells me that everything from that vendor had been pulled and chucked in the trash as expired. Even the new case we had just gotten in two weeks ago (which was the one in the warehouse).
That case is too large and awkward to get down from the top rack if there's product in it; you can only move it safely if it's empty (I usually transfer product to a milk crate to stock it). It was dated--I had written the date myself--and was also on the highest rack behind some other product, so only myself and J even knew where it was. He wouldn't have chucked the entire case, he knew that the only boxes that were expiring were already on the shelf.
Each box and pack had the date clearly printed on it, if you were pulling them off the shelf you couldn't not see it and there's no excuse for not looking (all the smaller packs were dated for November, how can you possibly confuse the numbers 10 and 11?). Somebody caused a $1300 loss for no good reason...I kinda want to know who. There's a fairly short list of people who know where that backstock is, and generally I'm the only one that J trusts with pulling product because I check dates.
We had an item that had some stock 'expiring' on Friday the 20th, and some good until Thanksgiving. It's one of our best sellers (goat milk caramels from Vermont). In reality they and most of our nonperishable stuff is good for a couple days past the date; if I'm not there when something is due to be pulled I let J know what it is and he makes the decision to either pull it or wait for me. If there are multiple lots/date codes on the shelf he usually waits for me to do it to make sure only the out-of-code stuff goes.
I noticed this morning that the acrylic we use for those was gone, and the shelf had been filled in with something else entirely...wait. There should have only been fifteen boxes to be pulled, the smaller packs--which sell far better--are good for another month and there are more good boxes in the warehouse.
I proceed to look for the huge case of boxes that I knew was back there....nothing
I ask J if he had seen it....he hadn't. He didn't even know the product on the shelf had been pulled. Typically only the two of us even touch product rotation.About an hour later, J tells me that everything from that vendor had been pulled and chucked in the trash as expired. Even the new case we had just gotten in two weeks ago (which was the one in the warehouse).
That case is too large and awkward to get down from the top rack if there's product in it; you can only move it safely if it's empty (I usually transfer product to a milk crate to stock it). It was dated--I had written the date myself--and was also on the highest rack behind some other product, so only myself and J even knew where it was. He wouldn't have chucked the entire case, he knew that the only boxes that were expiring were already on the shelf.
Each box and pack had the date clearly printed on it, if you were pulling them off the shelf you couldn't not see it and there's no excuse for not looking (all the smaller packs were dated for November, how can you possibly confuse the numbers 10 and 11?). Somebody caused a $1300 loss for no good reason...I kinda want to know who. There's a fairly short list of people who know where that backstock is, and generally I'm the only one that J trusts with pulling product because I check dates.
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