Today started out the same as yesterday, but it actually started calming down at around 3 PM, and for the rest of the day the lines were back to normal for a busy Saturday. I've been told that there was a crowd of about 50 people waiting to get in when we reopened this morning, and the freight crew was only just getting out when I got in at 10:30. I don't usually share stuff that would explicitly identify the Store (though some of you can deduce where I work from the stuff I've said about it), but to give you an example of the extent of the madness, this is what the line looked like at one point, and there were points when it was even longer.
We got shorted about half of our delivery last night, though, so our shelves are still shot. We sold out of eggs at 2 PM and the TP we got sold out in under an hour. Some of our delivery didn't even show up until 11 AM, which meant that the assistant managers and the store manager (who showed up in his street clothes and worked a 12 hour shift) were stocking shelves while we were getting slammed with lines to the back of the store. The corporate office sent a lot of big wigs out to help the stores with stocking, though - we had the district manager and the regional VPs of deli/pizza, bulk, and bakery helping us out, and the store in the Next Town Over had the CEO himself stocking shelves.
We're not really sure how long the current phase of the panic is going to go on for and we're all very tired, but the customers have been surprisingly understanding and appreciative (except for one idiot who told me it was "f*****g r******d" that the cart room was empty before storming off). The district manager has authorized OT up to 4 hours a day per employee, and we're not forcing anyone to work OT, but lots of people have been jumping at the opportunity. We're gonna be closing overnight to clean and restock at least for the next week.
I spent pretty much the entire second half of the shift trying to clear the floor of abandoned carts, garbage, and assorted debris. We're gonna be sorting go-backs for weeks.
We got shorted about half of our delivery last night, though, so our shelves are still shot. We sold out of eggs at 2 PM and the TP we got sold out in under an hour. Some of our delivery didn't even show up until 11 AM, which meant that the assistant managers and the store manager (who showed up in his street clothes and worked a 12 hour shift) were stocking shelves while we were getting slammed with lines to the back of the store. The corporate office sent a lot of big wigs out to help the stores with stocking, though - we had the district manager and the regional VPs of deli/pizza, bulk, and bakery helping us out, and the store in the Next Town Over had the CEO himself stocking shelves.
We're not really sure how long the current phase of the panic is going to go on for and we're all very tired, but the customers have been surprisingly understanding and appreciative (except for one idiot who told me it was "f*****g r******d" that the cart room was empty before storming off). The district manager has authorized OT up to 4 hours a day per employee, and we're not forcing anyone to work OT, but lots of people have been jumping at the opportunity. We're gonna be closing overnight to clean and restock at least for the next week.
I spent pretty much the entire second half of the shift trying to clear the floor of abandoned carts, garbage, and assorted debris. We're gonna be sorting go-backs for weeks.
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