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O.k. one of my plumbers just shared this little gem with me:
(as a side note, we charge $39 to come out, for the service call. Customers are informed of this when they book their call.)
I dispatched him on a call. The complaint was "A leak in the laundry room". Fair enough it could be a lot of things, most plumbing related. The appointment was for 3:00 p.m. We were running ahead of schedule so I called the customer to let her know we were on the way. I got her voicemail, but decided to let him go anyway, in case she got home.
D (the plumber) goes to the door, and she won't let him in yet, since it's only 1:30 p.m. He thinks maybe it's because the dog was out and may have crapped on the floor or something. This area is some what afluent, but this house is DIRTY. Eventually he goes in, and she takes him to the basement. She brings him to the area of the floor drain points at it and demands "Do you hear that dripping. Find out what is causing it."
D looks at the small tube connected to the drain that runs to the air conditioner, which is running "Well Mrs. Dumbass that small hose there is connected to the condensate on your air conditioner, and it's draining as it should. That's what is causing the dripping sound".
There is also water on the floor in a different area of the basement. She says to D. "You see the water on the floor here?" D. nods, and sees that it's near her washing machine. Then she said "My washing machine broke last week. It's full of water." D. just looks at her. She goes on to say "The water is slowly draining out though."
D. looks at her, and tries his best not to smack her in the head "err Mrs. Dumbass, don't you think that they are related?"
:blank stare:
"Your washing machine is leaking all over your floor!"
So fine he starts doing up the invoice. She then says "Don't worry I have other work I need done around here. I'll be calling you back."
D. Said "Don't you want me to look at it now, since I'm already here?" (and that way avoiding another service call charge)
Mrs. Dumbass "Oh no. Another time."
What an idiot.
(as a side note, we charge $39 to come out, for the service call. Customers are informed of this when they book their call.)
I dispatched him on a call. The complaint was "A leak in the laundry room". Fair enough it could be a lot of things, most plumbing related. The appointment was for 3:00 p.m. We were running ahead of schedule so I called the customer to let her know we were on the way. I got her voicemail, but decided to let him go anyway, in case she got home.
D (the plumber) goes to the door, and she won't let him in yet, since it's only 1:30 p.m. He thinks maybe it's because the dog was out and may have crapped on the floor or something. This area is some what afluent, but this house is DIRTY. Eventually he goes in, and she takes him to the basement. She brings him to the area of the floor drain points at it and demands "Do you hear that dripping. Find out what is causing it."
D looks at the small tube connected to the drain that runs to the air conditioner, which is running "Well Mrs. Dumbass that small hose there is connected to the condensate on your air conditioner, and it's draining as it should. That's what is causing the dripping sound".
There is also water on the floor in a different area of the basement. She says to D. "You see the water on the floor here?" D. nods, and sees that it's near her washing machine. Then she said "My washing machine broke last week. It's full of water." D. just looks at her. She goes on to say "The water is slowly draining out though."
D. looks at her, and tries his best not to smack her in the head "err Mrs. Dumbass, don't you think that they are related?"
:blank stare:
"Your washing machine is leaking all over your floor!"
So fine he starts doing up the invoice. She then says "Don't worry I have other work I need done around here. I'll be calling you back."
D. Said "Don't you want me to look at it now, since I'm already here?" (and that way avoiding another service call charge)
Mrs. Dumbass "Oh no. Another time."
What an idiot.
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