They gave me access to a server-side application, Optivity Telephony Manager (OTM for short).
In a nutshell, you run this program from a server that logs you into a PBX system (a PBX is a system that the phone lines go into (like a company) and it routs them though all the extensions, though the punch boards, and out to the phones) and manage the system. You can manage the actual phone number (as long as it is reserved in the PBX), the DN (directory number or "extension", the TN (terminal number, location of the actual wires on the punch board), the person's name, and other information.
How is this fun?
Say someone leaves me a bad survey. I could log into OTM and change his phone line to display "Mister Poopy Pants" or "Ms. Meanie Head" so whenever they call someone that shows up on their caller ID.
How much fun could I have?
Almost as much fun as remoting into someone else's computer and typing (in a word doc or something) "Wake up, Neo. The Matrix has you".

Too bad I'd most likely get fired for these...
In a nutshell, you run this program from a server that logs you into a PBX system (a PBX is a system that the phone lines go into (like a company) and it routs them though all the extensions, though the punch boards, and out to the phones) and manage the system. You can manage the actual phone number (as long as it is reserved in the PBX), the DN (directory number or "extension", the TN (terminal number, location of the actual wires on the punch board), the person's name, and other information.
How is this fun?
Say someone leaves me a bad survey. I could log into OTM and change his phone line to display "Mister Poopy Pants" or "Ms. Meanie Head" so whenever they call someone that shows up on their caller ID.
How much fun could I have?
Almost as much fun as remoting into someone else's computer and typing (in a word doc or something) "Wake up, Neo. The Matrix has you".


Too bad I'd most likely get fired for these...


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