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Organized to the max

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  • Organized to the max

    Had an interesting customer the other day. I had finished with the previous one and looked down the belt. New customer was loading her groceries ... in groupings of four. Four items, a space, four items, a space ... and so on.
    🤔

    She stopped loading, came a little closer and said "Would you mind packing the items as I've set them out?"

    Me: "No problem." So I did.

    At the end I thanked her for her organization, and she laughed and said something about OCD. Don't know if she was serious about that but hey, she set everything up to make it easy for me and didn't expect me to read her mind, so I was very happy to oblige.
    Customer service: More efficient than a Dementor's kiss
    ~ Mr Hero

  • #2
    I'll get a few customers like that. It drives some cashiers/baggers nuts, but as long as they're polite about it the request is harmless enough and it really doesn't take any additional time.
    "I am quite confident that I do exist."
    "Excuse me, I'm making perfect sense. You're just not keeping up." The Doctor

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    • #3
      I generally try to bag things according to type (as in: cold stuff with cold, produce with produce, etc.) and this was far, far better than the piles of stuff I get from customers who just hurl things at random onto the belt. It very quickly gets to the point where I just stuff things into bags with no concern at all for any kind of system, because I can't afford the time to do a Martha Stewart packing job.
      Customer service: More efficient than a Dementor's kiss
      ~ Mr Hero

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      • #4
        Ugh, yup. You throw things at me at random, we are packing them the way they come down. I will get a bit OCD about the bags for online customers; while items are generally organized by temp zone, I try to separate meat from other cold items (among other reasons, if a customer keeps Kosher meat and dairy cannot even touch in the bag--there's no way to know ahead of time, so I've just adopted that as general good practice).
        "I am quite confident that I do exist."
        "Excuse me, I'm making perfect sense. You're just not keeping up." The Doctor

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        • #5
          Its rare that my groceries get bagged in the order I want. I have to sort them out when I get home. But it's my own fault since I usually bag my own groceries.
          "I don't have to be petty. The Universe does that for me."

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          • #6
            I usually group my stuff as I'd like it bagged if I'm not at a bag-your-own (DH organizes the same way I do, so I can have him bag while I'm doing the transaction). I have had some odd moments with delivery orders. Yes, Magic Shell is used on ice cream. No, this does not mean a room temp item that hardens below room temp should be bagged with the ice cream (had to remelt the Magic Shell to achieve usability).
            "Crazy may always be open for business, but on the full moon, it has buy one get one free specials." - WishfulSpirit

            "Sometimes customers remind me of zombies, but I'm pretty sure that zombies are smarter." - MelindaJoy77

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            • #7
              I do the same as Seanette.
              "For a musician, the SNES sound engine is like using Crayola Crayons. Nobuo Uematsu used Crayola Crayons to paint the Sistine Chapel." - Jeremy Jahns (re: "Dancing Mad")
              "The difference between an amateur and a master is that the master has failed way more times." - JoCat
              "Thinking is difficult, therefore let the herd pronounce judgment!" ~ Carl Jung
              "There's burning bridges, and then there's the lake just to fill it with gasoline." - Wiccy, reddit
              "Retail is a cruel master, and could very well be the most educational time of many people's lives, in its own twisted way." - me
              "Love keeps her in the air when she oughta fall down...tell you she's hurtin' 'fore she keens...makes her a home." - Capt. Malcolm Reynolds, "Serenity" (2005)
              Acts of Gord – Read it, Learn it, Love it!
              "Our psychic powers only work if the customer has a mind to read." - me

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              • #8
                I keep room temp with room temp, frozen with frozen and cold with cold (raw meat separate from any other cold items because the packages have been known to leak). If an online order only has one frozen item, I will combine it into a cold bag (space and contents permitting) right as I run the order out to save on bags.
                "I am quite confident that I do exist."
                "Excuse me, I'm making perfect sense. You're just not keeping up." The Doctor

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