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Work has been...interesting...for the past week and I can't see it getting a whole lot better for a bit.
This weekend I am being trained in what is called 'back office'. It is basically a management position but without the actual title, and for the shift where the store manager is not on-site I would be filling the manager role and getting paid more than my usual customer service shifts. They had recently trained another person in but he decided that he really didn't want the position because he found it boring, apparently. He didn't realize that he wasn't going to be spending the entire shift in the office, I suppose.
The acting-assistant manager (AAM) is supposed to be the one training me this weekend, but she's been incredibly flaky lately and there is some concern that she won't show up to actually get my training on the go. The acting-store manager (ASM) would happily get me started on it if he had the time, but he's splitting his time between our store and another store in the district who lost their manager last week (long story short is that there was a cash/security audit done in our region last week due in part to the departed manager having severe cash shortages and the store failing their audit in a horrific fashion). This means that when he's not at our store it's expected that the acting-assistant will be here instead. However, she's become incredibly unreliable of late. For example, she was supposed to work both Saturday and Sunday this week but made no effort to show up on Saturday and only came in Sunday long enough to do the shift paperwork for the previous two days.
Now, AAM has been dealing with life stuff outside of work, which we are all understanding about, but it is affecting our store and the rest of the staff are fed up with her being a flake. It's partly why they had another person trained up for the office, although he didn't work out at all. Even before that person stepped down from doing those duties, ASM asked me about being trained to do the back office stuff, partially because I'm reliable and because I have previous management experience. He's also been talking about what he plans on doing when he officially gets the store (the actual store manager has been on leave for coming up on two years, and after that two-year mark the regional manager can either terminate the actual store manager's employment or extend her leave...it looks like they're planning on terminating her employment) and he says he's been hemming and hawing between who he will make his actual assistant manager - either me or AAM, but that he's strongly leaning toward me at this point.
During the upcoming week is when everything is going to be put to the test as to who gets what - ASM has told AAM that she needs to be at our store f/t this week and actually show up for all her scheduled hours, that she can't just wake up in the morning and decide that she's not coming in as there is just too much for one person (me) to do around the store. Plus, it's store-reset this week as we switch from one promo to another...and guess who did it last time by themselves despite being told that the ASM was going to come in to show them how to do it? If you guessed me, you win, well, nothing. And because I did it so well on my own last time, the ASM said that I'm the best they've ever had at doing the store-reset. Despite not being trained in how this company does it. I guess once you've been trained in one company's planogram job it just transfers over easily.
Today was freakin' insane - I was by myself after ASM had to leave to go to the other store (he thought he wasn't supposed to be there until Wednesday. Oops), it was busy with customers, and all but one of our suppliers showed up with orders. And our scanner for checking in those supply orders was dead because somebody (meaning AAM) hadn't bothered putting it back on its charging cradle when she actually showed up for her shift, so I had to manually check those orders in around ringing in customers. Needless to say, nothing got stocked today like I usually do, and forget me trying to clean anything either! At least I managed to find enough time to tear down all the old promo's signs and tags to prepare for putting out all the new ones tomorrow. And so long as AAM actually shows up, I'll be able to get most of them put up tomorrow with only a few left to do for Wednesday before I'm off for two days in a row for the first time in a couple of weeks.
All in all though, I really can't complain too much about this job. Although I'm a little surprised how how quickly I'm moving up since I started a little over a month ago - when I mentioned that to a friend of mine she said that I'm a natural manager so she's not at all surprised.
This weekend I am being trained in what is called 'back office'. It is basically a management position but without the actual title, and for the shift where the store manager is not on-site I would be filling the manager role and getting paid more than my usual customer service shifts. They had recently trained another person in but he decided that he really didn't want the position because he found it boring, apparently. He didn't realize that he wasn't going to be spending the entire shift in the office, I suppose.
The acting-assistant manager (AAM) is supposed to be the one training me this weekend, but she's been incredibly flaky lately and there is some concern that she won't show up to actually get my training on the go. The acting-store manager (ASM) would happily get me started on it if he had the time, but he's splitting his time between our store and another store in the district who lost their manager last week (long story short is that there was a cash/security audit done in our region last week due in part to the departed manager having severe cash shortages and the store failing their audit in a horrific fashion). This means that when he's not at our store it's expected that the acting-assistant will be here instead. However, she's become incredibly unreliable of late. For example, she was supposed to work both Saturday and Sunday this week but made no effort to show up on Saturday and only came in Sunday long enough to do the shift paperwork for the previous two days.
Now, AAM has been dealing with life stuff outside of work, which we are all understanding about, but it is affecting our store and the rest of the staff are fed up with her being a flake. It's partly why they had another person trained up for the office, although he didn't work out at all. Even before that person stepped down from doing those duties, ASM asked me about being trained to do the back office stuff, partially because I'm reliable and because I have previous management experience. He's also been talking about what he plans on doing when he officially gets the store (the actual store manager has been on leave for coming up on two years, and after that two-year mark the regional manager can either terminate the actual store manager's employment or extend her leave...it looks like they're planning on terminating her employment) and he says he's been hemming and hawing between who he will make his actual assistant manager - either me or AAM, but that he's strongly leaning toward me at this point.
During the upcoming week is when everything is going to be put to the test as to who gets what - ASM has told AAM that she needs to be at our store f/t this week and actually show up for all her scheduled hours, that she can't just wake up in the morning and decide that she's not coming in as there is just too much for one person (me) to do around the store. Plus, it's store-reset this week as we switch from one promo to another...and guess who did it last time by themselves despite being told that the ASM was going to come in to show them how to do it? If you guessed me, you win, well, nothing. And because I did it so well on my own last time, the ASM said that I'm the best they've ever had at doing the store-reset. Despite not being trained in how this company does it. I guess once you've been trained in one company's planogram job it just transfers over easily.
Today was freakin' insane - I was by myself after ASM had to leave to go to the other store (he thought he wasn't supposed to be there until Wednesday. Oops), it was busy with customers, and all but one of our suppliers showed up with orders. And our scanner for checking in those supply orders was dead because somebody (meaning AAM) hadn't bothered putting it back on its charging cradle when she actually showed up for her shift, so I had to manually check those orders in around ringing in customers. Needless to say, nothing got stocked today like I usually do, and forget me trying to clean anything either! At least I managed to find enough time to tear down all the old promo's signs and tags to prepare for putting out all the new ones tomorrow. And so long as AAM actually shows up, I'll be able to get most of them put up tomorrow with only a few left to do for Wednesday before I'm off for two days in a row for the first time in a couple of weeks.
All in all though, I really can't complain too much about this job. Although I'm a little surprised how how quickly I'm moving up since I started a little over a month ago - when I mentioned that to a friend of mine she said that I'm a natural manager so she's not at all surprised.