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So which is it?! For crying out loud!

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  • So which is it?! For crying out loud!

    Hey everybody. I'm new, this is my first post. I started a job at McDonald's a month ago. I worked for Arby's for a little more than a year previously, so I know the bullshit that fast food employees get from not only customers, but also from coworkers and their managers as well. I have plenty of stories to tell. I figured I would start off by giving a non-SC related story.

    M: Me.
    SM1: Shift Manager 1.
    SM2: Shift Manager 2.
    CW1: Coworker 1(employee of 20 years).
    CW2: Coworker 2.
    GM: General Manager(Store Manager).

    Anyway, I had a shift that started at noon last week. So I came in and asked the shift manager what my position was, and she told me the grill. So I got over to the grill and started my day. So I had some patties that just got done(when the platen comes up) and I noticed there was 2 pieces of meat that still had quite a bit of red still in the meat. Note, this was my 2nd day on the grill, the 1st day was only for an hour with a trainer. Anyways, I flipped those 2 pieces of meat for 10 seconds on the other side so they could cook some more because previously I had seen CW1(employee of 20 years) flip pieces of meat that had also had a lot of red still left in them. Anyway, right when I did this, both CW1 and SM1 had seen me do it and a conversation started:

    SM1: M, you're not suppose to flip the patties.

    M: There were 2 pieces that still had a lot of red.

    SM1: It doesn't matter, the pieces will always get cooked enough.

    M: I saw someone else do it earlier and thought we flipped pieces that still had a lot of red still left in them.

    SM1: Who was it?

    M: CW1.

    CW1: I flipped them because someone wanted their burgers well done. Just do what we tell you and you'll be okay. Trust me, I've been here 20 years.

    M: Oh, okay, I won't flip them anymore.

    Sounds good right? Fast forward 3 days later. I'm on the grill again and another batch of meat is getting done. I have a tray ready and season the meat and start putting them in the tray. Although there was a piece of meat that still had a lot of red, since I had been instructed not to flip patties previously, I went ahead and put it in the tray. CW2 walks by and notices this piece that I just put in the tray and another conversation starts:

    CW2: That's too red, you have to flip it.

    M: I was told not to flip the patties by SM1 and CW1(CW1 was right behind us).

    CW2: It's too red, you have too flip it.

    M: I'm going to do this the way I was trained to do it. I'm going to keep it in the tray. If you think I'm doing it incorrectly, then you should tell a manager.

    CW2: SM2, this piece of meat still has a lot of red, will you tell M that he needs to flip it?

    SM2: M, you need to flip that piece.

    M: I was already told by 2 people that I wasn't supposed to.

    SM2: It needs to be flipped.

    CW1: You shouldn't question what she is telling you. The piece needs flipped so just flip it.

    M:CW1, even you told me that I shouldn't flip the pieces.

    CW1 ignores me and goes back to what she was doing.

    SM2: If it has too much red, then you flip it, that's the right way.

    M: Well 3 days ago I was told by both CW1 and SM1 that I shouldn't flip them and now I have CW2 and you(SM2), as well as CW1 telling me that I should. I'll go ahead and flip pieces with a lot of red, but the next time I see GM I WILL be asking him what the right way is.

    // End story.

    I thought this was fucking dumb. 2 managers told me 2 different things and I will NOT be afraid to stand up for myself if I know for a fact that I am not being properly trained. I'll try to be the best employee I can be, but I REFUSE to let ANY of bosses blame me for something that isn't my fault. I don't care who you are. As long as you're not the owner of the company, I will raise hell if you're trying to pick on me. I'll talk to your boss, your boss's boss, all the way up to the owner of the company if I have to to make sure your ass is in line.
    Last edited by Terry; 11-29-2007, 01:44 PM.

  • #2
    Welcome to the world of working for multiple bosses. The usual way of coping with situations where they are telling you different ways of doing things is to do it the way the one you are working with currently wants. Another valid way would be to ask their boss how it should be done, and tell them s/he said so if they complain, but that can cause issues with going above their heads. Best of luck, you've got a real Dilbert situation there.
    The Rich keep getting richer because they keep doing what it was that made them rich. Ditto the Poor.
    "Hy kan tell dey is schmot qvestions, dey is makink my head hurt."
    Hoc spatio locantur.

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    • #3
      Quoth Geek King View Post
      Welcome to the world of working for multiple bosses. The usual way of coping with situations where they are telling you different ways of doing things is to do it the way the one you are working with currently wants. Another valid way would be to ask their boss how it should be done, and tell them s/he said so if they complain, but that can cause issues with going above their heads. Best of luck, you've got a real Dilbert situation there.
      The thing is, I'm not afraid to go over my bosses heads if I know they aren't being professional. I'm not afraid to go over any of my bosses' heads. I like to see a business run right. I'm not going to keep switching how I do things just to please the current manager in charge. I will go over their heads and ask their boss the right way and will continue to do it that way even if I'm instructed otherwise by those shift managers. I will tell them I was told by their SUPERIOR that this is the right way, and if they have a problem with it, they should talk to them. Not only that, but I will inform them that I will not let them hold this against me as it is my right as an employee. If they think they can boss me any which way they please, I'll just say to them "I don't think a corporate officer would be to pleased to hear about this". Who knows, maybe I'll be THEIR boss someday.

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      • #4
        Been there 20 years and she's still only a regular employee?
        Insane.
        Music: Last.fm
        Pwetty pictuwes: DeviantArt | Flickr

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        • #5
          one word: e-coli

          flip the damn things!
          Everything will be ok in the end. If it's not ok, it's not the end.

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          • #6
            As Primer has just mentioned there is a food poisoning risk if the meat is left uncooked.

            So if they are giving you orders that risk the public I would ask for it in writing to cover yourself later.

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            • #7
              A co-worker of mine who used to work at McDonald's said that working there and making food is not rocket science and there is also more than one right way to prepare the food. There is no reason why you should have twenty different people tell you twenty differnt ways of how to do a simple task. This proves my co-workers point more. Obviously there is more than one right way to prepare the food. Just prepare the food the way you think is right because chances are it is.
              Suddenly, Vermont became the epicenter of the dystopia.

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              • #8
                *is surprised nobody mentioned 8 different bosses and TPS reports*

                Scout camp was *exactly* like that. Too many freaking bosses. For example, our camp had 3 areas--Freedom, Liberty, and Independence. Each of those areas had a camp director, and an assistant camp director. Right below the A.C.D. was the business manager, and I worked for him. At the very top level, we had the camp director, his assistant, and business manager.

                What really sucked, is I was *constantly* getting conflicting info from those fools. For example, I usually kept the back door to the store open. My direct boss insisted I do that, mainly for ventilation, and so he could easily get his ice cream However, if I did that, and the *main* boss showed up, I got into trouble. He insisted that the rear door was to be kept closed. Again, if I did that, I got yelled at.

                By the end of camp, I no longer cared
                Aerodynamics are for people who can't build engines. --Enzo Ferrari

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                • #9
                  Quoth protege View Post
                  *is surprised nobody mentioned 8 different bosses and TPS reports*
                  Hey, just because I didn't say it doesn't mean I wasn't thinking it!

                  Oh, by the way, did you get the memo about the TPS reports? I'll send you another just in case.
                  Suddenly, Vermont became the epicenter of the dystopia.

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