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Inspired by the Food Service etiquiette topic, I figured I'd also make one for grocery store etiquette. Here goes:
1. The Express Lane is for 15 items or less ONLY. One or two over we can overlook, but you're not doing anyone (including yourself) any favors by bringing in a 30+ item order. Because the Express Lane is much smaller than a standard checklane, I have to first bring your shopping cart in position and try to bag everything in a teeny tiny space. Thus your order will actually take even longer and of course, ends up clogging up our only eh, Slow Lane for those who really need it.
2. See those wheelchairs in the lobby? They are for handicapped, elderly, or injured customers ONLY. Unless you really need one, don't ****ing play in or pop wheelies in them! As the husband of a wife who is on permanent disablity, I believe these antics make a mockery of the handicapped.
3. Do NOT leave your damn handbaskets on the floor!!!! That goes for both co-workers and customers. One of these days, someone is going to trip over one and hit their head on a counter or something just the right way and you all know what happens next...
4. If you are at a checklane and decide at the last minute you don't want something, please give it to a cashier/bagger so we can put it aside somewhere proper. And no, shoving it in a magazine rack, soda refrigerator, etc is not a proper place for it. :P And to co-workers, if it's a perishable item, please have someone (or yourself) put it somewhere cold immediately. I once saw an entire HAM shoved in a checklane shelf that felt like it was there for hours; a good $15-$20 worth of shrink; way to go... :P
5. Don't go into a self-scan station and complain about how "complicated" it is or how slow it is. You CHOSE to go into one so if you don't like it, it's your own fault.
6. This isn't really the customer's fault, more bad self-scan station design; if you have a bunch of Kool-Aid packets, ANYTHING floral, it's probably not a good idea to use the self-checkout.
7. Do NOT swing a long keychain around and around; I once saw a little girl come within INCHES of getting hit in the face with one of those ****ing things.
8. Our store REQUIRES government ID verification for everyone under 30 to buy adult products. Don't have it or it's expired? Too bad. And playing the race card will not help your case either.
9. And lastly, when we say NONE SOLD TO DEALERS, we mean it. Our sodas and such on sale are for the customers, not for you to restock your stupid Kwik-E-Marts. :P That hurts our business (feeding the compeitition so to speak) and isn't fair to the regular, honest customers who really need them. Especially since they only did it during overnight hours (so a manger couldn't catch them) and clogged up our one and only checklane blocking the other customers. I'm just glad they're blackballed now.
10. Please do not say to the cashier or other associate something along the lines of "such and such is cheaper at [insert competitor's name]" or "I like how [insert competitor's name] does service and such better". That is as annoying as hell. If you think [insert competitor's name] is so great, then do your damn shopping there and leave us alone about it! Hey, I get paid the same every hour regardless.
Anything I left out?
1. The Express Lane is for 15 items or less ONLY. One or two over we can overlook, but you're not doing anyone (including yourself) any favors by bringing in a 30+ item order. Because the Express Lane is much smaller than a standard checklane, I have to first bring your shopping cart in position and try to bag everything in a teeny tiny space. Thus your order will actually take even longer and of course, ends up clogging up our only eh, Slow Lane for those who really need it.
2. See those wheelchairs in the lobby? They are for handicapped, elderly, or injured customers ONLY. Unless you really need one, don't ****ing play in or pop wheelies in them! As the husband of a wife who is on permanent disablity, I believe these antics make a mockery of the handicapped.
3. Do NOT leave your damn handbaskets on the floor!!!! That goes for both co-workers and customers. One of these days, someone is going to trip over one and hit their head on a counter or something just the right way and you all know what happens next...
4. If you are at a checklane and decide at the last minute you don't want something, please give it to a cashier/bagger so we can put it aside somewhere proper. And no, shoving it in a magazine rack, soda refrigerator, etc is not a proper place for it. :P And to co-workers, if it's a perishable item, please have someone (or yourself) put it somewhere cold immediately. I once saw an entire HAM shoved in a checklane shelf that felt like it was there for hours; a good $15-$20 worth of shrink; way to go... :P
5. Don't go into a self-scan station and complain about how "complicated" it is or how slow it is. You CHOSE to go into one so if you don't like it, it's your own fault.
6. This isn't really the customer's fault, more bad self-scan station design; if you have a bunch of Kool-Aid packets, ANYTHING floral, it's probably not a good idea to use the self-checkout.
7. Do NOT swing a long keychain around and around; I once saw a little girl come within INCHES of getting hit in the face with one of those ****ing things.
8. Our store REQUIRES government ID verification for everyone under 30 to buy adult products. Don't have it or it's expired? Too bad. And playing the race card will not help your case either.
9. And lastly, when we say NONE SOLD TO DEALERS, we mean it. Our sodas and such on sale are for the customers, not for you to restock your stupid Kwik-E-Marts. :P That hurts our business (feeding the compeitition so to speak) and isn't fair to the regular, honest customers who really need them. Especially since they only did it during overnight hours (so a manger couldn't catch them) and clogged up our one and only checklane blocking the other customers. I'm just glad they're blackballed now.
10. Please do not say to the cashier or other associate something along the lines of "such and such is cheaper at [insert competitor's name]" or "I like how [insert competitor's name] does service and such better". That is as annoying as hell. If you think [insert competitor's name] is so great, then do your damn shopping there and leave us alone about it! Hey, I get paid the same every hour regardless.
Anything I left out?
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