First off, every department in my store is issued 1 to 3 wireless phones. This way we can answer calls while in the department instead of having to go to an office. If you've been in a Lowe's Home Improvement recently, we have the exact same Toshiba/SpectraLink setup. Don't get me started on the crappy SpectraLink phones either, I hate them.
Anyway, I usually wind up carrying one of the grocery phones (we have 3.. 1 for frozen/dairy, 1 for bulk, 1 for the main grocery stuff). I had a call sent to me, I picked it up...
"Is Sam Smith there?"
"Let me check, hold on"
I walk up to "Sam" and tell him I have someone on the phone for him. He asks if they asked for him by name, I said yes.. and he loudly states that he won't take personal calls at work and tells me to tell them he went home already. Keep in mind I have the phone in my hand, and there's no mute button on it (and the hold button on this particular phone doesn't work).
I get back on the phone and say "He's not available, can I take a message?" (hey, I didn't say he went home, therefore I didn't lie at all) and the caller says "I know, I heard him tell you what to say. Can you ask him to call Amy at ###-####?"
Whoops!
Turns out it's an ex gf or ex wife (I didn't ask) that he has a restraining order for...
When I told him who it was, he said "She's the reason that I don't answer calls at work". A few minutes later, a call got sent to his phone, and he handed it to me and asked me to answer it for him. (it was a customer this time)
Paranoid much?
Anyway, I usually wind up carrying one of the grocery phones (we have 3.. 1 for frozen/dairy, 1 for bulk, 1 for the main grocery stuff). I had a call sent to me, I picked it up...
"Is Sam Smith there?"
"Let me check, hold on"
I walk up to "Sam" and tell him I have someone on the phone for him. He asks if they asked for him by name, I said yes.. and he loudly states that he won't take personal calls at work and tells me to tell them he went home already. Keep in mind I have the phone in my hand, and there's no mute button on it (and the hold button on this particular phone doesn't work).
I get back on the phone and say "He's not available, can I take a message?" (hey, I didn't say he went home, therefore I didn't lie at all) and the caller says "I know, I heard him tell you what to say. Can you ask him to call Amy at ###-####?"
Whoops!
Turns out it's an ex gf or ex wife (I didn't ask) that he has a restraining order for...

Paranoid much?
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