Don't bother talking to a CSM cause most times they can't really do anything significant. They're just glorified cashiers. OR cashiers with more responsibility. They don't earn much more than any other cashier so therefore they might act like their shit don't stink BUT it does-TRUST ME...lol.
In my time at Wal-Mart I ran into some really good CSM's who didn't let the position swell their heads. Most others went out on a power trip & made damn sure you knew about it too.
A few times people asked me if I was interested in being a CSM. You know what I said? I said.."I wouldn't be a CSM even IF an assistant manager got on the ground & kissed my ass!".
That didn't go over too well but I didn't care.
The really good CSM's that I encountered busted their asses to do a thankless job. They were right there "in the line of fire" at the mercy of nasty customers who 9 times out of 10 wanted somebody more powerfull than a CSM to resolve their problems. The good CSM's didn't let jerkwad customers intimidate them.
The bad CSM's bent over backwards & kissed the nasty customers asses & then made you look like an idiot simply for following procedures that they disregarded simply to please the sons-of-bitches.
I'm not saying that ALL CSM's are bad. But that the ones who are bad overshadow the ones who are good.
It always seemed that some cashiers who weren't CSM's & sometimes were asked to be a temp CSM for a day or so were actually better than the CSM's that they were covering! & when asked if they wanted to be a permanent CSM they'd look at you in horror & say .."Oh Hell No!"..lol.
Just my 2 cents.
In my time at Wal-Mart I ran into some really good CSM's who didn't let the position swell their heads. Most others went out on a power trip & made damn sure you knew about it too.
A few times people asked me if I was interested in being a CSM. You know what I said? I said.."I wouldn't be a CSM even IF an assistant manager got on the ground & kissed my ass!".
That didn't go over too well but I didn't care.
The really good CSM's that I encountered busted their asses to do a thankless job. They were right there "in the line of fire" at the mercy of nasty customers who 9 times out of 10 wanted somebody more powerfull than a CSM to resolve their problems. The good CSM's didn't let jerkwad customers intimidate them.
The bad CSM's bent over backwards & kissed the nasty customers asses & then made you look like an idiot simply for following procedures that they disregarded simply to please the sons-of-bitches.
I'm not saying that ALL CSM's are bad. But that the ones who are bad overshadow the ones who are good.
It always seemed that some cashiers who weren't CSM's & sometimes were asked to be a temp CSM for a day or so were actually better than the CSM's that they were covering! & when asked if they wanted to be a permanent CSM they'd look at you in horror & say .."Oh Hell No!"..lol.
Just my 2 cents.
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