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  • So I'm going to be going back to the Casino...

    I love my job, dont get me wrong. But after how badly I messedup on friday and how I KEEP messing up (apparently), its getting too stressful. I havent' cried so often since I worked under the Wal Monster (not Wal Mart at all, a casino chef I was terrorized by).

    It was Mid Month, meaning we post things to head office as we go. (Basically I have to manually go through EACH and single transaction in Retail ANd service, go to them in the computer, click on a button that prints it at head office). THEN I have to enter them into the Cashout spreadsheet. THEN sort them.

    On top of this I'm answering phones, getting change, getting bags, and booking in/out computers.


    it was FRIDAY, and it was BUSY, we did EIGHTY transactions in retail alone. That's eighty transactions I have to visit manually in the computer, go to a special screen, click a button, then enter it in Cashout. PLUS do everything else.

    Needless to say, I made a lot of mistakes. My boss who was supposed to go at 5:30 stayed until 6:30 helping find out what I did wrong that cashout didnt balance. And I wasnt' completely done Cashout till 7:30. By then I was just bawling my eyes out in frustration.

    She told me I was no longer allowed to do Cashout, that I hvae to be retrained. Needless to say this is where I had actually started to cry. She called me not long after and told me not to cry, she's just trying to help but I really had to get cashout right, and when I said "I can't be making THAT many mistakes. what about all the times I get it right? " and she said I've been making mistakes a LOT (putting things in Retail instead of say, TPP or Corporate).

    I just can't do it. I'm already dreading going into work tomorrow because that's when I have to sit and be treated like a child, go through each and single transaction of the day with her sitting beside me, reading over my shoulder, pointing out each mistake I make BEFORE I CAN CORRECT IT MSYELF. A lot of the time I pause to think and she assumes I dont know what to do next.


    I really dont think I'm making as many mistakes as she says I am. She already told me the bank will shred some 10,000+ cheques because I didnt fill out a form right, AND told me I lost us 6000 dollars cause I filed another cheque wrong (Both completely untrue, especially the second.).

    So I'm going to go back to the Casino, or somewhere else. This will likely be my last week here. I dont know.

    I LOVE this job. I really do. but its stressing me out. I haven't felt so terrified about going into work since I was working under Wally in the casino. I haven't cried at the thought of going to work since then.


    I seriously think there's something wrong with me. Mentally, in the brain, who knows? I got so upset on Friday doing cashout and then people talking at me on all sides, I LITERALLY flung my hands in the air twice (Think of how a child shakes their arms when they're upset), looking from person to person with a true look of for a moment.

    Damnit. I hate everything.
    Do radioactive cats have 18 half-lives?

  • #2
    OK hon breath! there is NOTHING wrong with you. Just to much going on all at the same time. Do NOT let these people make you feel stupid or threatend becuase of a mistake. They are just pissed cuz they didnt do their job right and threw you into the job instead of easing you in. When you go to work tomarrow you retrain and know that this is not you! When you get fustrated breath but keep trying to learn it. In the mean time keep your eyes open for something better in the mean time. Keep your chin up and keep trying ok!

    Comment


    • #3
      Thanks for the support. Albeit I've been at the job already two months (started Jan 27th). I should know the basics at least...
      Do radioactive cats have 18 half-lives?

      Comment


      • #4
        To months or not thats a lot of things you have to do and a lot of preassures you have to deal with all at the same time. Thats why most jobs have a 90 day probation period. Good luck today and remeber its not you personaly its just that your still getting the hang of the job. Let us know how it went ok.

        Comment


        • #5
          Wow, honey, you're being too hard on yourself! It's okay, and being retrained isn't a bad thing. You'll be fine, but it sounds like you're letting the stress get to you so relax every chance you get (breathing excercises or try something new to help you relax at home before and after work) and, for now, just take it one day at a time.

          Keep us posted.
          Ridiculous 2009 Predictions: Evil Queen will beat Martha Stewart to death with a muffin pan. All hail Evil Queen! (Some things don't need elaboration.....) -- Jester

          Ridiculous 2010 Predictions: Evil Queen, after escaping prison for last years prediction, goes out and waffle irons Rachel Ray to death. -- SG15Z

          Ridiculous 2011 Prediction: Evil Queen will beat Gordon Ramsay over the head with a cast-iron skillet. -- FireHeart

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          • #6
            Well I had a meeting with the Big Boss and my immediate Boss, and needless to say I cried again, albeit not from being yelled at/lectured. I screwed up in a Worse Way (In a kind of 'making a bad thing worse while trying to hide it' way) and needless to say got a bit of a lecture but the BB reassured me a few ways and he didnt want me terrified or beating myself up or anything.

            I may try to stick around. I told them its just TOO MUCH to do for me at once on Mid Month, although we're going to work out a system, and we're moving up to a new program which BB says (He BUILT this program) will make Cashout a little easier. Hopefully.


            I'm still going to apply at the casino. Since the store closes at 5 on saturday I can work at the casino and if anything, I have a fall-back job.
            Do radioactive cats have 18 half-lives?

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            • #7
              Sounds like a plan and it also sounds like they are trying to keep you there. No worries hon and dont beat yourself up over it anymore ok it will be ok.

              Comment


              • #8
                Most people don't really think about it, but there is a limit to the number of inputs a person can actually pay attention to at one time.

                I've actually run into my limit both at home and at work. There is one particular pen & paper role-playing game I can't play because it gets too hectic. (Paranoia, for anyone who cares) Once any situation reaches my input threshold, I kind of sieze up.

                When it happens at work, I have to make an effort to actually snap out of it and let people know it's too much at once and they have to stop and come at me one at a time.

                ^-.-^
                Faith is about what you do. It's about aspiring to be better and nobler and kinder than you are. It's about making sacrifices for the good of others. - Dresden

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                • #9
                  Quoth Andara Bledin View Post
                  There is one particular pen & paper role-playing game I can't play because it gets too hectic. (Paranoia, for anyone who cares)
                  Friend Citizen! That is why The Computer offers mandatory voluntary psycochondriac evaluation and conditioning! Please report to HPD&MC immediatly! Remember, The Computer wants you to be Happy!

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                  • #10
                    What I wonder is if the "retraining" they put you through will actually teach you what you didn't get trained on the time before. I've been through countless training classes for proprietary software programs and the gist of it was:

                    Trainer: This is this program. We use it for this. Any questions?
                    Me: Yeah. How do w(cut off)
                    Trainer: Alright. Moving on.

                    I often compare these trainings to "Hunting elephants with BB guns"

                    As far as the casino is concerned, I'm thinking of going back myself. I'd prolly be happier and better financially if I do.

                    CH
                    Some People Are Alive Only Because It Is Illegal To Kill Them

                    Comment


                    • #11
                      Quoth Andara Bledin View Post
                      Most people don't really think about it, but there is a limit to the number of inputs a person can actually pay attention to at one time.
                      Makes a lot of sense. I can multi-task very well (comes from working too much fast-food, lol), and I like working in a fast paced place. We're incredibly busy right now, and I love it, we're always running around like chickens with their heads cut off.

                      But I can't waitress to save my life. There's something about that job that makes it impossible for me to cope with it.

                      So I can completely relate to the OP. Just relax (I know that's hard to even imagine doing), but it sounds like your bosses don't want you to go, so they must see potential in you.

                      Good luck!

                      Comment


                      • #12
                        While your supervisor is probably going about it poorly, it sounds like she is actually going out of her way to try and get you trained in order to keep your job.
                        You keep mentioning that you, yourself, feel you should be catching on to the job by now, and you also mentioned how stressed you are at errors you make and keep wondering why you have all these errors.

                        I imagine, if you are bothered by the errors, your supervisor has a right to be ticked as well. If your mistakes are causing the cashing out process to be a lot more complicated than it needs to be, and there is a lot of extra work for the supervisor to fix errors and make things balance, even the most patient person in the word is eventually going to come to a point where they will insist on some type of remedial training to improve things.

                        The fact that you haven't been let go says something, if you would look at things in a positive light instead of beating yourself up again.
                        I don't know what your company's policy is, but at most places I have seen, there is a 3 month probationary period where a person can be let go if things are not working out. I would think, if they didn't feel you were worth keeping on, they would have let you go before now.

                        Not to sound judgmental, but I do have to wonder about this "grass is always greener" attitude you seem to have with jobs.
                        I have been reading your posts for a long time, and I see a definite pattern.
                        You start a job, and things are fine, but then you will screw up and it's game over...gotta find another job because I just can't handle this one. Either that, or you will hear of another job that's opened up, and will then give notice at a job where you are getting along fine, only to discover that the new job isn't all it promised to be.

                        I really worry that this pattern is going to hurt you on a resume.

                        Just in the time since this current board has been up, how many different jobs have you had?

                        What are you trained to do, and what is your ideal type of job?

                        I think, for your own sake, you need to look at this job and ask yourself if this current job is what you want to do, or if you really do want to give up on another job after only a couple of months.

                        From what I remember, things weren't all that rosy at the casino, either.
                        Too tired of living and too tired to end it. What a conundrum.

                        Comment


                        • #13
                          Quoth Horsetuna View Post
                          (In a kind of 'making a bad thing worse while trying to hide it' way)
                          Mistakes happen. It's human. Everyone makes mistakes. Hiding mistakes is the worst response to them.

                          The best response is to apologise, admit the mistake, correct it, and move on. Hiding mistakes makes them worse, not better, almost every time.

                          No more hiding mistakes, okay? From now on, you correct them, ask how to correct them, or ask 'hey, I made this mistake. If I do X, will that fix it?'



                          As for your job problems in general: well, I learned something very important when I wrote my first book.

                          People only criticise you if they actually think you have potential.

                          I'll say that again.

                          People only criticise you if they actually think you have potential.

                          If they think you don't have potential, they'll just fire you. If they're bothering to try to help you learn the job, they think you have potential. If they're bothering to give you extra training, they think you have potential.

                          If they're criticising you and helping you to get it right, they want you.

                          Get that into your head. It'll really help you get through life much more easily than you have been.
                          Seshat's self-help guide:
                          1. Would you rather be right, or get the result you want?
                          2. If you're consistently getting results you don't want, change what you do.
                          3. Deal with the situation you have now, however it occurred.
                          4. Accept the consequences of your decisions.

                          "All I want is a pretty girl, a decent meal, and the right to shoot lightning at fools." - Anders, Dragon Age.

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