These are printers... really...

[Mr. Rager!]

Today had to be the longest day in the history of all work. It felt like work went on for days, of course, the winners I had today probably didn't help matters.

A lady comes up to me and tells me that we're replacing her printer under warranty. She currently has an Epson printer that does phots.

Now mind you, 90% of our printers are at the minimum 3-in-1 printers. (Scan, Copy and Print).

So, I show her an Epson and..

Lady: I want to replace my printer, not a copier.
Me: This is a printer.
Lady: No, it's a copier. Look, there's a copying surface on this. It's a copier, not a printer.
Me: Ma'am, this is a printer. Most of our printers now have the copy feature included with them.
Lady: No, you're wrong. This is a copier. I want a printer. I want to hook it up to my computer and print.
Me: Ma'am you can hook this up to your computer and print. It now just does more than what your old one did.
Lady: You're not listening to me. This is why no one likes to shop here. The staff is unknowledgable and they don't listen.
Me: *pointing to the tag* Ma'am! This is a printer!!!
Lady: Ohh... well, you don't have to snap at me.
Me:

[powerboy]

Had that when I was working at OfficeMax.

[crazylegs]

While I can empathise slightly with the woman (I want a stand alone printer ONLY) The was she talked to you and didn't listen was apalling.

[Andara Bledin]

(I want a stand alone printer ONLY)

Good freaking luck with that....

^-.-^

[rvdammit]

Good freaking luck with that....

^-.-^

'Seasy. Stop looking at cheap consumer tat designed to hook you into consumables.

[marty]

Sounds like she has the "I'm always right ASKFJDSKH!!!1" syndrome.

[Boochan]

Can't say I've ran into this before.
People will tell me specifically if they want "Just a Printer", not deny that they actually exist in the MFCs that flood our store. The fact that Consumer Laser Printers are starting to become very commonplace now as well complicates the issue more, but I'd say they're probably the easiest thing to sell in my store, thankfully we veto the shit brands (Like Lexmark) and generally just have quality stuff, so its also something we almost never see back either.

[Mr. Rager!]

Yeah, we've stopped carrying Lexmark too. We only had a few of them on hand at any given time, they would almost always come back.

We have 4 printers total that are just printers and nothing else. But she wanted to stay with Epson, and all of our Epson printers are multi-function.

[technical.angel]

My problem printer is HPs. For some reason, they just don't like being connected to computers on our domain. Drives me batty.

[Andara Bledin]

My company is filled with HP printers, and they're lovely. We've also got a couple of Cannons (and several Cannon fax machines) as well as one Epson. Aside from the network being mis-configured in several ways, we've never had a problem with any of them on the network.

I hate inkjets. Those things suck resources like nobody's business and we have no need for color or photo quality prints.

^-.-^

[technical.angel]

My company is filled with HP printers, and they're lovely.

Hire me?

I have to set one up tomorrow.