I was testing an computer fax-sending system (software+hardware) at a customer's site. I'd added some code to deal with international dialing, automatic selection of country codes, etc. It was pretty slick.
EXCEPT, I'd put in "11" rather than "011" for the "I'm dialing internationally" prefix. I hadn't noticed in all the testing that I'd done 'cause I'd never tested it live.
The client's phone system requires them to first dial "9" to get an outside line. So, we try a phone call ... the system dutifully dials. Fax doesn't go through.
We try again. Fax doesn't go through.
Receptionist starts running around their offices. Whatever, weird girl, right?
So, we try a third time. Fax doesn't go through. What's wrong? It's dialing properly. Everything sounds fine through the fax modem speaker.
So, I plug a butt-set (that's one of those telephone repair man phones that'll clip into lines) into the line, put it on monitor, and try again. Fax modem dials ... ring ... ring ... "911 operator, what is your emergency?"
Turns out, the receptionist was running around trying to find out why someone had been repeatedly dialing 911 and hanging up.
All over a stupid zero.
EXCEPT, I'd put in "11" rather than "011" for the "I'm dialing internationally" prefix. I hadn't noticed in all the testing that I'd done 'cause I'd never tested it live.
The client's phone system requires them to first dial "9" to get an outside line. So, we try a phone call ... the system dutifully dials. Fax doesn't go through.
We try again. Fax doesn't go through.
Receptionist starts running around their offices. Whatever, weird girl, right?
So, we try a third time. Fax doesn't go through. What's wrong? It's dialing properly. Everything sounds fine through the fax modem speaker.
So, I plug a butt-set (that's one of those telephone repair man phones that'll clip into lines) into the line, put it on monitor, and try again. Fax modem dials ... ring ... ring ... "911 operator, what is your emergency?"
Turns out, the receptionist was running around trying to find out why someone had been repeatedly dialing 911 and hanging up.
All over a stupid zero.
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