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You know it's going to be a LONG year when you look at your ticket queue and see this

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  • You know it's going to be a LONG year when you look at your ticket queue and see this



    I don't know if I should or .
    Quote Dalesys:
    ... as in "Ifn thet dawg comes at me, Ima gonna shutz ma panz!"

  • #2
    50 of 131.

    Ouch.
    A PSA, if I may, as well as another.

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    • #3
      Quoth crazylegs View Post
      50 of 131.

      Ouch.
      No, this is a general bucket, not just for me (and that's not it).
      Quote Dalesys:
      ... as in "Ifn thet dawg comes at me, Ima gonna shutz ma panz!"

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      • #4
        1909?? Seems to me that something in the ticket system is screwed Like Tuesday 5th Jan... Good luck. You need it.
        A man can be stupid and not know it, but not if he is married.

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        • #5
          Looks like you guys are running a bit behind.

          Unseen but seeing
          oh dear, now they're masquerading as sane-KiaKat
          There isn't enough interpretive dance in the workplace these days-Irv
          3rd shift needs love, too
          RIP, mo bhrionglóid

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          • #6
            Better gas up the Tin Lizzie and drive the mud road over to the telegraph operator to have that one fixed.
            Knowledge is power. Power corrupts. Study hard. Be evil.

            "I never said I wasn't a horrible person."--Me, almost daily

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            • #7
              Well, at least you have job security.

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              • #8
                Haha..1909.

                And I also like how they're called "opportunities."

                Does that mean you can choose not to tend to them?

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                • #9
                  What software are you using for tickets, if I may ask?
                  In my heart, in my soul, I'm a woman for rock & roll.
                  She's as fast as slugs on barbituates.

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                  • #10
                    Quoth Cutenoob View Post
                    What software are you using for tickets, if I may ask?
                    Abacus?
                    One that apparently wasn't fixed for Y2K to boot!
                    "If you find yourself fantasizing about throwing actual users into a blender, please get help... they're heavy." - Tom Dickson

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                    • #11
                      Quoth Lachrymose View Post
                      Haha..1909.

                      And I also like how they're called "opportunities."

                      Does that mean you can choose not to tend to them?
                      Yeah, these are remote tickets, not local that we have to deal with. If I have nothing to do I'm supposed to go in there and work remote support and help people across the country.

                      Quoth Cutenoob View Post
                      What software are you using for tickets, if I may ask?
                      I don't know - we're using a web based application now, probably designed in house.
                      Quote Dalesys:
                      ... as in "Ifn thet dawg comes at me, Ima gonna shutz ma panz!"

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                      • #12
                        The Y2K bug hit a little late...
                        I'm bringing disdain back...with a vengeance.

                        Oh, and your tool box called...you got out again.

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