Yesterday, we had a customer who was holding a can of expansion foam.
I don't know what happened, but the can exploded in his hand. (I have a very strong suspicion that he was holding some sharp metal brackets and they punctured the can.)
I didn't see the customer, but the look on the manager's face was enough. This guy is normally really calm and takes things in stride.
He kept saying. "I have never seen anything like this. He is covered...COVERED...from the top of his head right to the toes of his boots...he is COVERED in foam."
I grabbed the camera to get a picture of the mess just in case it was due to a defective can.
The customer had left by that point, because he had to go home and change.
They had to block the aisle off all afternoon and wait for it to cure so they could scrape it off.
For 4 feet in both directions of the aisle it was nothing but foam. You could see a little mound with the shape of his feet in the center where it had pooled around his boots and he stepped out of it.
There was foam sprayed all over the stock on both sides of the aisle right up to the top shelf about 8 feet high.
One of the young guys in the back is a bit of an annoyance, but I can't help but like him, so I tease him a bit.
He's a whiner and a hypochondriac.
He had been helping to clean it up, but then he asked, "Is this stuff toxic?"
I said, "Just a sec...I have the Safety Data sheet right here."
I pretended to read down when all of a sudden, I put this really frightened look on my face and asked, "Umm...have you started to grow a horn out of the back of your head yet?"
The kid's hand shot up to the back of his neck.
I lost it. I just started laughing.
My boss had been standing there, and I thought he was going to pee his pants.
He was going around then, telling everyone about the joke Ree made in the back.
Sometimes, it's just too easy.
On a side note, though, it doesn't appear that the guy is going to demand reimbursement for his ruined clothes, so I think he knew he caused the explosion.
I checked the can and there is a crescent shaped hole in the side with the metal pushing in. I would think if it was a weak spot exploding, that the metal would be pushed outwards.
I don't know what happened, but the can exploded in his hand. (I have a very strong suspicion that he was holding some sharp metal brackets and they punctured the can.)
I didn't see the customer, but the look on the manager's face was enough. This guy is normally really calm and takes things in stride.
He kept saying. "I have never seen anything like this. He is covered...COVERED...from the top of his head right to the toes of his boots...he is COVERED in foam."
I grabbed the camera to get a picture of the mess just in case it was due to a defective can.
The customer had left by that point, because he had to go home and change.
They had to block the aisle off all afternoon and wait for it to cure so they could scrape it off.
For 4 feet in both directions of the aisle it was nothing but foam. You could see a little mound with the shape of his feet in the center where it had pooled around his boots and he stepped out of it.
There was foam sprayed all over the stock on both sides of the aisle right up to the top shelf about 8 feet high.
One of the young guys in the back is a bit of an annoyance, but I can't help but like him, so I tease him a bit.
He's a whiner and a hypochondriac.
He had been helping to clean it up, but then he asked, "Is this stuff toxic?"
I said, "Just a sec...I have the Safety Data sheet right here."
I pretended to read down when all of a sudden, I put this really frightened look on my face and asked, "Umm...have you started to grow a horn out of the back of your head yet?"
The kid's hand shot up to the back of his neck.
I lost it. I just started laughing.
My boss had been standing there, and I thought he was going to pee his pants.
He was going around then, telling everyone about the joke Ree made in the back.
Sometimes, it's just too easy.

On a side note, though, it doesn't appear that the guy is going to demand reimbursement for his ruined clothes, so I think he knew he caused the explosion.
I checked the can and there is a crescent shaped hole in the side with the metal pushing in. I would think if it was a weak spot exploding, that the metal would be pushed outwards.
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