So, having come to out of my drunken coma, I was watching an episode of Gordon Ramsay's Kitchen Nightmares. Without bothering with most of the details of the particular episode, I saw something on it that was shocking to me. Specifically, the front of the house manager of the restaurant in question was taking HALF of the servers' tips, and felt perfectly justified in doing so.
Now, I have been doing this restaurant thing for a long time now (20+ years) and have worked in innumerable establishments. In all that time, not only have I never seen a manager taking a portion or percentage of server tips, I have actually seen the opposite, where managers felt or a policy was in place that stated that management COULDN'T accept tips, the exception being when a manager also worked on the floor or behind the bar, but that was only for that shift and their particular customers. Not only that, but even if they helped out on the floor during a management shift, they would not take the tips, even if they took a table from beginning to end, either giving the tip to the server whose section it was or divvying it up among the servers on shift at the time.
So my question is this: has anyone here ever worked in a place where management, either singly or as a group, took a percentage of server tips, not for distribution among support staff (bussers, food runners, barbacks, etc.), but for themselves personally? What was the percentage? How did the servers feel about it? And how in the flying ferret fart did they justify such actions?
Just curious. Still blown away by the very idea.
Now, I have been doing this restaurant thing for a long time now (20+ years) and have worked in innumerable establishments. In all that time, not only have I never seen a manager taking a portion or percentage of server tips, I have actually seen the opposite, where managers felt or a policy was in place that stated that management COULDN'T accept tips, the exception being when a manager also worked on the floor or behind the bar, but that was only for that shift and their particular customers. Not only that, but even if they helped out on the floor during a management shift, they would not take the tips, even if they took a table from beginning to end, either giving the tip to the server whose section it was or divvying it up among the servers on shift at the time.
So my question is this: has anyone here ever worked in a place where management, either singly or as a group, took a percentage of server tips, not for distribution among support staff (bussers, food runners, barbacks, etc.), but for themselves personally? What was the percentage? How did the servers feel about it? And how in the flying ferret fart did they justify such actions?
Just curious. Still blown away by the very idea.
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