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  • Expired Coupons

    The other day, I was covering in a register since it was busy. There was a customer who had some expired coupons which I informed her about. She calmly told me that it's never been a problem to use her expired coupons. I told her that whoever was accepting her expired coupons wasn't supposed to do that. I think that a few of the checkers don't really pay attention to the expiration dates on the coupons even though they should. By the way, I didn't accept the expired coupons.
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  • #2
    I once had someone try to slip me some coupons that had expired years ago. This was in '88, and among the handful of legitimate ones, there was one that had expired in '86, and another from '85.

    I wasn't in the mood to deal with that kind of bullshit that day, so I rang in the good ones, and pretended to ring in the bad ones, but in reality, I only put them aside. Then when they left, I had a good laugh with the other cashiers.
    Sometimes life is altered.
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    Uneasy with confrontation.
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    • #3
      I've had someone say to me "Just because they're expired doesn't mean they're not still valid. I want to talk to a manager!"

      He wound up getting the discount
      free from the evil clutches of crappy tire

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      • #4
        Quoth IhateCrappyTire View Post
        "Just because they're expired doesn't mean they're not still valid."
        I thought that was exactly what it meant.
        Sometimes life is altered.
        Break from the ropes your hands are tied.
        Uneasy with confrontation.
        Won't turn out right. Can't turn out right

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        • #5
          Quoth MadMike View Post
          I thought that was exactly what it meant.
          Seriously, what would the point of an expiration date be if the coupons were actually good forever?
          When I worked at a bank, I used to have customers argue with me all the time that their expired license was still valid. My brother had a hilarious solution to this: "When they tell you that their expired license is still good, pull out a gallon of expired milk from underneath the counter. Tell them you'll accept the ID in exchange for them downing a glass of the milk. After all, if it's expired it's still good!"

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          • #6
            What I love is when they go, "But it just expired yesterday! You can fudge it and take it today!"

            Uhm... no I can't- you should have been here yesterday dumbass.
            "I don't want any part of your crazy cult! I'm already a member of the public library and that's good enough for me, thanks!"

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            • #7
              I get that all the time with prescriptions, too. "But whhhhyyyyyyy do you have to call my doctor? I take this alllllll the timmmmmmmeeeeeee!!!!!!"
              Yes, that's nice, but the whole concept of a PRESCRIPTION is that I recieve a little piece of paper from your doctor saying it's ok to dispense this thing to you.
              Had one numbnut who repeatedly would allow his rescue inhaler to go completely empty before he'd call in for a new one, and suprise, it would never have refills on it because he'd have to always call the doctor on-call, and they'd only ok 1 fill.
              His little gem on one late Saturday night when again, he'd let the prescription expire: "Do you just expect me to die, then?"
              "Sir, my expectations have nothing to do with it. I need to have a valid prescription to dispense though. You either need to go to the ER or call your doctor on call. I've sent a fax for you already, but they're not going to see it until monday morning."


              I haven't seen that guy in awhile, maybe he went to the more caring Everywhere Else Pharmacy.

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              • #8
                Quoth MadMike View Post
                I thought that was exactly what it meant.
                Me too. You learn something new and stupid every day you work in retail.
                free from the evil clutches of crappy tire

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                • #9
                  Quoth IhateCrappyTire View Post
                  Me too. You learn something new and stupid every day you work in retail.
                  You know, that would make a very good siggy. Don't mind if I do.
                  "There is no rehab for stupidity." --Chris Rock
                  "You learn something new and stupid every day you work in retail."--IhateCrappyTire

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                  • #10
                    Quoth captainvegetable02 View Post
                    Seriously, what would the point of an expiration date be if the coupons were actually good forever?
                    When I worked at a bank, I used to have customers argue with me all the time that their expired license was still valid. My brother had a hilarious solution to this: "When they tell you that their expired license is still good, pull out a gallon of expired milk from underneath the counter. Tell them you'll accept the ID in exchange for them downing a glass of the milk. After all, if it's expired it's still good!"
                    If I would be allowed to do that, it would almost be worth getting a retail job just to try it out.
                    Everything I do goes through...

                    Think About It Central

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                    • #11
                      I think I told this story before on the old board, but...

                      My own mother once asked the cashier of a store, "So, is this coupon only good until it expires?"

                      All I could do was hang my head in shame
                      "Penny Lou Pingleton, you are absolutely, positively, permanently punished! You will live on a diet of saltines and tang, and you'll never leave this room again....Devil child! Devil child!"

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                      • #12
                        I've had people cut the experation dates off of their coupons and try to use them anyway. Which backfires in their face because we're not allowed to take them like that.

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                        • #13
                          Grrr. This is on the top of my pet peeves list. More than once I'd wind up with a customer who would grab a handful of coupons out of Lord knows where. Due to the customer's absolute lack of any organization skills, many of them were expired, many more were for products not bought, and all of them were crumpled up and barely scannable. And when a coupon wouldn't go through or *gasp* I wouldn't scan it because it was expired, off he/she would go on his/her tirade about how I'm evil incarnate and how awful the store is. And then management would come along and kiss his/her ass until the cows came home.

                          I think I had too much turkey. *thud*
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                          • #14
                            Allegedly a former manager at my store asked my sister and another service center associate to take a bunch of recently expired coupons found with product in the back room and make them look like they had been taken by a customer so the store could send them in with that month's batch of coupons being sent back for credit. (Hmm, sounds fraudulent to me...)

                            Usually if a customer really didn't notice their coupon was expired and it is less than a week off we'll take it. I wouldn't exactly say we're a give them the pickle place, but we're not going to throw a bitch fit over less than a dollar. Fraudulent coupons or people trying to be sneaky with very old coupons are a different story.
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                            • #15
                              All of my customers (except one) had been understanding when I told them I couldn't accept their expired coupons. The exception was a woman who said "You won't take them? It's just off by one day!!!!"

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