Short and sweet!
Southwest has grounded over 300 planes this weekend due to equipment 'problems' (to say the least). Here is the info for anyone who is interested:
http://gantdaily.com/2011/04/03/sout...s-300-flights/
Since I work in an after hours call center for travel emergencies, the Southwest situation has really stressed our already frayed nerves.
I took a couple of moments to call my mom for a breather.
Me: "Hey Mom!"
Mom: "Hey, sweetie. How's your day?"
Me: "Well, I assume you've heard about the Southwest problem."
*insert heavy, put-upon sigh here*
Mom: "Yeah! I heard about that on the news. Why'd you do that?"
I love my mom. She knows how stupid customers can be and just KNEW (without even having to ask) that I'd been yelled at all day - as if I'm personally responsible for the problems.
Southwest has grounded over 300 planes this weekend due to equipment 'problems' (to say the least). Here is the info for anyone who is interested:
http://gantdaily.com/2011/04/03/sout...s-300-flights/
Since I work in an after hours call center for travel emergencies, the Southwest situation has really stressed our already frayed nerves.
I took a couple of moments to call my mom for a breather.
Me: "Hey Mom!"
Mom: "Hey, sweetie. How's your day?"
Me: "Well, I assume you've heard about the Southwest problem."
*insert heavy, put-upon sigh here*
Mom: "Yeah! I heard about that on the news. Why'd you do that?"
I love my mom. She knows how stupid customers can be and just KNEW (without even having to ask) that I'd been yelled at all day - as if I'm personally responsible for the problems.
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