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Scotiabank suckage, oops and resolution
The background:
My friend and I were at the Eaton Centre when we saw the Scotiabank Wheel of Fortune. I thought, ok, I'll apply for a card and get a prize!
I applied for the SCENE Visa card, where I get tons of points to redeem for free movies and movie food, etc. I got a free shopping bag with which I used to carry some of my stuff afterward, and thought nothing of it.
Of note is that I'm a freelancer, but when I applied, I wrongly and foolishly estimated my income to be $2000/month, when it is really less than that.
So I was surprised when they told me that I was accepted for the Visa card, and got my PIN. However, and this is important, I did not read all of the requirements nor did I read what I needed to bring in.
End background
The suckage:
When they called me to pick up my card, my mother and I drove 30 minutes to the branch that held it. Unfortunately, the woman who had my file was NOT WORKING on that day. My mother became impatient at this. After all, we drove 30 minutes for nothing!
We finally agreed to have the card sent to a branch closer to us. Unfortunately, when they called AGAIN, the card was sent to a DIFFERENT BRANCH!
So to recap, the card was at one branch, we agreed to have it sent to another branch, but it was instead sent to a THIRD BRANCH! My mother was livid at this!
End suckage
The oops
When we came to the third branch, my mother had just about had it with all of this brouhaha. She wanted to know why this was taking so long, why I wanted a luxury card like SCENE, etc. All I could do was keep quiet and be as polite as possible to the poor manager who had to explain the process.
Then came the question for proof of identity. All I had was my health card, but they aren't allowed to take it. He wanted a bill with my address and a letter from my employer about my income. This is where the foolish report of $2000/month comes in.
Since I earned less, I would not be eligible for the offer that they had on the table for my SCENE Visa card. And it's not just proof of identity that they needed, but proof of income, which I definitely do not have. So we finally agreed to cancel the account.
End oops
More suckage
But that's not all! Just a couple of days ago, we got our first bill!
The heck??!?!
How could we get a bill when the account was cancelled? So my mother got on the phone and asked what happened!
So we finally got confirmation that the account was cancelled, and my mother was happy.
End more suckage
The resolution
The day when we got the account cancelled, my mother treated me to some Popeye's chicken to comfort me and I answered surveys to get more of the chicken for free!
Now, she's going to apply for a SCENE Visa card, with me as a secondary cardholder. The appointment is tomorrow, so please wish her luck!
End resolution
My friend and I were at the Eaton Centre when we saw the Scotiabank Wheel of Fortune. I thought, ok, I'll apply for a card and get a prize!
I applied for the SCENE Visa card, where I get tons of points to redeem for free movies and movie food, etc. I got a free shopping bag with which I used to carry some of my stuff afterward, and thought nothing of it.
Of note is that I'm a freelancer, but when I applied, I wrongly and foolishly estimated my income to be $2000/month, when it is really less than that.
So I was surprised when they told me that I was accepted for the Visa card, and got my PIN. However, and this is important, I did not read all of the requirements nor did I read what I needed to bring in.
End background
The suckage:
When they called me to pick up my card, my mother and I drove 30 minutes to the branch that held it. Unfortunately, the woman who had my file was NOT WORKING on that day. My mother became impatient at this. After all, we drove 30 minutes for nothing!
We finally agreed to have the card sent to a branch closer to us. Unfortunately, when they called AGAIN, the card was sent to a DIFFERENT BRANCH!
So to recap, the card was at one branch, we agreed to have it sent to another branch, but it was instead sent to a THIRD BRANCH! My mother was livid at this!
End suckage
The oops
When we came to the third branch, my mother had just about had it with all of this brouhaha. She wanted to know why this was taking so long, why I wanted a luxury card like SCENE, etc. All I could do was keep quiet and be as polite as possible to the poor manager who had to explain the process.
Then came the question for proof of identity. All I had was my health card, but they aren't allowed to take it. He wanted a bill with my address and a letter from my employer about my income. This is where the foolish report of $2000/month comes in.
Since I earned less, I would not be eligible for the offer that they had on the table for my SCENE Visa card. And it's not just proof of identity that they needed, but proof of income, which I definitely do not have. So we finally agreed to cancel the account.
End oops
More suckage
But that's not all! Just a couple of days ago, we got our first bill!
The heck??!?!
How could we get a bill when the account was cancelled? So my mother got on the phone and asked what happened!
So we finally got confirmation that the account was cancelled, and my mother was happy.
End more suckage
The resolution
The day when we got the account cancelled, my mother treated me to some Popeye's chicken to comfort me and I answered surveys to get more of the chicken for free!
Now, she's going to apply for a SCENE Visa card, with me as a secondary cardholder. The appointment is tomorrow, so please wish her luck!
End resolution
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