Okay, so this wasn't a customer (so it doesn't fit in the SC forum); it was just a dog owner I crossed paths with as I was picking up a dog and bringing it to the van I have to drive all over the place.
The dog I had is a Vizsla:

He's really sweet, and completely chill (except when in a crate and is bothered by something.)
So I'm walking him to my van, when coming in the opposite direction is a guy with what looked to me to be a combination of a springer spaniel and an Australia Shepard. As soon as that dog saw my Vizsla, it starts to strain against the leash, panting hard, showing teeth, all signs that say to me "Shit, this could get bad."
I'm almost to the van, so I simply switch the Vizsla to my other side (away from the owner) and keep walking. I know my Vizsla won't react if I don't, so I keep walking.
Conversation proceeds something like this.
Owner: Hey! My dog wants to meet and play with your dog!
Me: I'm sorry, but I think he's not very friendly and I'd prefer if you'd keep him back.
Owner: WHAT!? How DARE you call my dog aggressive.
Me: Again I'm sorry, but he's showing aggressive posture. Please keep him back.
At this point I had stopped walking and kept my body between the Vizsla and the other owner.
Owner: Just let my dog sniff yours it will be fine.
With that he just lets the leash go.
He.JUST.LET.THE.LEASH.GO. EVEN IF THE DOG IS FRIENDLY AND I AGREED - DON'T DO THAT YOU DUMB ASS.
Anyway. Mix goes berserk and lunges for me to get to the Vizsla. I knew this would get bad FAST as my Vizsla had already proven to me that he's VERY protective of ANYONE he even REMOTELY likes.
So.
Everyone at my place of work is supplied with "Stop Bite/SprayShield." It is also known as citronella spray. It is 100% safe for dogs (otherwise we wouldn't use it) and it just smells REALLY bad to them. You spray it on their nose as they start to go for an attack and BAM! Problem solved.
So guess what I did?
You bet your first born I did! I whipped out the spray and hit the mix dead on the nose. He backed off with a surprised yelp, then scuttled away, sneezing and licking his nose (which he would be doing for the next 5 minutes.)
Of course, you can guess what happened;
Owner: WTF DID YOU DO TO MY DOG!
Me: I told you to take it away. You didn't listen to me. He'll be fine in 5 minutes.
Queue near manic rage aimed at me for "macing" (it's not mace, it's not PAINFUL and will do NO damage) his dog. He didn't let me get a word in edgewise. Etc. Etc.
Queue my Vizsla deciding to not be so patient with this idiot and his dog and begins the warning. Relaxed body, head low, lips pulled up, teeth shown, soft, steady growl.
(The other dog, when it attacked; stiff body, hackles on both the back and the base of the tail raised, teeth shown, tail stiff and straight, eyes wide. That, ladies and gentlemen, is what you look for when you look to see if they are ready to play or ready to eat you.)
I told the guy, once again, that his dog would be fine. If he wanted to take it up with my boss, or the police, to go right ahead (never mind that he was too pissed off to realize he didn't know where I worked). I had other dogs to pick up so I left.
Seriously people. I know that for you and for most dogs, your dog might be the sweetest thing in the world. However, you should still know the signs for when the dog is not in "playful" mode at all. That spaniel/Shepard mix was NOT in a playful posture at all, so I did what I had to.
The dog I had is a Vizsla:

He's really sweet, and completely chill (except when in a crate and is bothered by something.)
So I'm walking him to my van, when coming in the opposite direction is a guy with what looked to me to be a combination of a springer spaniel and an Australia Shepard. As soon as that dog saw my Vizsla, it starts to strain against the leash, panting hard, showing teeth, all signs that say to me "Shit, this could get bad."
I'm almost to the van, so I simply switch the Vizsla to my other side (away from the owner) and keep walking. I know my Vizsla won't react if I don't, so I keep walking.
Conversation proceeds something like this.
Owner: Hey! My dog wants to meet and play with your dog!
Me: I'm sorry, but I think he's not very friendly and I'd prefer if you'd keep him back.
Owner: WHAT!? How DARE you call my dog aggressive.
Me: Again I'm sorry, but he's showing aggressive posture. Please keep him back.
At this point I had stopped walking and kept my body between the Vizsla and the other owner.
Owner: Just let my dog sniff yours it will be fine.
With that he just lets the leash go.
He.JUST.LET.THE.LEASH.GO. EVEN IF THE DOG IS FRIENDLY AND I AGREED - DON'T DO THAT YOU DUMB ASS.
Anyway. Mix goes berserk and lunges for me to get to the Vizsla. I knew this would get bad FAST as my Vizsla had already proven to me that he's VERY protective of ANYONE he even REMOTELY likes.
So.
Everyone at my place of work is supplied with "Stop Bite/SprayShield." It is also known as citronella spray. It is 100% safe for dogs (otherwise we wouldn't use it) and it just smells REALLY bad to them. You spray it on their nose as they start to go for an attack and BAM! Problem solved.
So guess what I did?
You bet your first born I did! I whipped out the spray and hit the mix dead on the nose. He backed off with a surprised yelp, then scuttled away, sneezing and licking his nose (which he would be doing for the next 5 minutes.)
Of course, you can guess what happened;
Owner: WTF DID YOU DO TO MY DOG!
Me: I told you to take it away. You didn't listen to me. He'll be fine in 5 minutes.
Queue near manic rage aimed at me for "macing" (it's not mace, it's not PAINFUL and will do NO damage) his dog. He didn't let me get a word in edgewise. Etc. Etc.
Queue my Vizsla deciding to not be so patient with this idiot and his dog and begins the warning. Relaxed body, head low, lips pulled up, teeth shown, soft, steady growl.
(The other dog, when it attacked; stiff body, hackles on both the back and the base of the tail raised, teeth shown, tail stiff and straight, eyes wide. That, ladies and gentlemen, is what you look for when you look to see if they are ready to play or ready to eat you.)
I told the guy, once again, that his dog would be fine. If he wanted to take it up with my boss, or the police, to go right ahead (never mind that he was too pissed off to realize he didn't know where I worked). I had other dogs to pick up so I left.
Seriously people. I know that for you and for most dogs, your dog might be the sweetest thing in the world. However, you should still know the signs for when the dog is not in "playful" mode at all. That spaniel/Shepard mix was NOT in a playful posture at all, so I did what I had to.
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