
Sigh...it seems the karma of the universe is determined to keep me down. I signed up for a gym membership. Might as well get healthy with all this free time, eh? The guy wouldn't let me have one without trying a personal trainer. So I said yes. Mistake one.
But! The only reason that I said yes was because the guy said I could cancel and if I didn't like, get a full refund within 3 days. So I go the next day, train with the PT, and he was ok, but definitely wasn't worth the money. At one point he called me names. I was insulted.
Anyway, the next day after that, I call to cancel. Mistake two.
When I called, I explained and the guy said I had to speak with a manager. SO I asked to speak with one. Another guy came on the line. I asked if he was the manager. HE SAID YES.
I said that I need to cancel and get my refund because I didn't think PT was right for me. He says ok. Asks me for my member info. I give it. I hear computer clicks. He said Ok, it's done.
I say, to confirm, "It's canceled? I'll get a refund?" He says yes. I thank him and hang up.
Days later...no refund!
I call again to speak with a manager. They direct me to corporate number, so I call them. Explain everything. They said the cancellatioin/reund was NEVER put in and the manager lied to me! And now that the 3 day deadline is over, there is nothinig they can do to cancel/refund it.
I was pissed off. How can they claim to have cancelled it and then never have done so? In other words they scammed me. Well, I wasn't going to let them get away with this.

I'm still fighting. I plan to call my credit card company and declare fraudelent charges. I hope they can help. If not, I'm out $1K.
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