This old guy called to place an ad. We went through the routine. Every so often he'd repeat himself or mumble. I'd say "Excuse me, what?" And every time, his answer was, "Sorry, I been drinkin' a lot of beer." 
This was before noon.
Then there was the woman placing an ad for kittens. Go through the routine, etc. I quote the price. "Oh, never mind, I thought there wouldn't be a charge..."
Through the whole conversation she sounded half-asleep. I looked at her account. Deja vu! She did this exact same thing two years ago (and I talked to her that time, too!)
Ever have one of those days when every customer you deal with is either very, very old, very confused, or both?

This was before noon.

Then there was the woman placing an ad for kittens. Go through the routine, etc. I quote the price. "Oh, never mind, I thought there wouldn't be a charge..."

Through the whole conversation she sounded half-asleep. I looked at her account. Deja vu! She did this exact same thing two years ago (and I talked to her that time, too!)
Ever have one of those days when every customer you deal with is either very, very old, very confused, or both?
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