A co-worker of mine told me yesterday at work that she had a customer who 1) asked her to call a manager who is over the beer and wine department at the Kroger location we both work at, and 2) when she told the customer she would help the customer as soon as she was finished helping her current customer, the customer said "no, you will call a manager who is over the beer and wine department right now."
So my co-worker asked her what the problem was so when the manager came, she could let him know. Apparently the customer was mad that a bottle of wine that she bought at the Kroger location we both work at was a $1.00 less at another Kroger location she went to. But, she did not have her receipt. What she had was a picture on her cell phone of her holding up the bottle of wine, which was a $1.00 less, at the other Kroger location.
The beer and wine manager came over, but he did not give her a $1.00 discount since she did not have her receipt.
All this fuss over getting a $1.00 back when she probably spent more than that in gas going back and forth.
So my co-worker asked her what the problem was so when the manager came, she could let him know. Apparently the customer was mad that a bottle of wine that she bought at the Kroger location we both work at was a $1.00 less at another Kroger location she went to. But, she did not have her receipt. What she had was a picture on her cell phone of her holding up the bottle of wine, which was a $1.00 less, at the other Kroger location.
The beer and wine manager came over, but he did not give her a $1.00 discount since she did not have her receipt.
All this fuss over getting a $1.00 back when she probably spent more than that in gas going back and forth.
Comment