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I went to pick up a prescription yesterday. The woman who handled prescriptions was busy helping another woman and (I guess) her daughter.
This customer was a nightmare. She kept changing her mind about what she wanted, she grilled the employee about every single damn item, and she corrected the employee.
Employee: "This is hand lotion."
Nightmare: "No, this is hand cream. There is a difference."
Finally, the woman came up to the counter with her items. Then she wanted to know if she was getting a discount. She wanted to know how much of a discount. When she learned the total, she complained and mentioned the discount again. Once that was all straightened out (maybe), she said - and I still can't believe this: "Do you have anything free for me?"
"I don't understand," the employee said.
"Some free things. Samples."
"No, we do not have that."
"Why not? Everyone else does."
Standing behind her, I was sorely tempted to say, "Maybe they just give you samples to get rid of you."
When it was finally my turn, I got my prescription filled and said, "Good luck!" to the employee.
This customer was a nightmare. She kept changing her mind about what she wanted, she grilled the employee about every single damn item, and she corrected the employee.
Employee: "This is hand lotion."
Nightmare: "No, this is hand cream. There is a difference."
Finally, the woman came up to the counter with her items. Then she wanted to know if she was getting a discount. She wanted to know how much of a discount. When she learned the total, she complained and mentioned the discount again. Once that was all straightened out (maybe), she said - and I still can't believe this: "Do you have anything free for me?"
"I don't understand," the employee said.
"Some free things. Samples."
"No, we do not have that."
"Why not? Everyone else does."
Standing behind her, I was sorely tempted to say, "Maybe they just give you samples to get rid of you."
When it was finally my turn, I got my prescription filled and said, "Good luck!" to the employee.