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This happened in my lobby at work, but really its more of a sighting then a Sucky Customers. Normally I would have shrugged it off, but the LANGUAGE this guy used! 
Background: The hotel I currently work at used to have a car rental place in it. It has since moved to the other side of the highway. It's not difficult to get to, but you would think it was across town the way this guy acted!
On with the story!
An older couple comes in with bags. It's not too weird, but it is 8am and we don't generally check in guests until around 3pm. The lobby has at LEAST 10 other people in line waiting to check out. Naturally, the guy yells across the lobby to ask his stupid question.
For the record, the guy is old enough to know better. The two of them are in their late 40s, early 50s, if that.
Rude Guy: IS ABC RENTAL HERE?
Me: No, sir, they moved across the street last summer. It's-
RG: WHAT?!
Me: It's just-
RG: BUT <Dealershit> JUST DROPPED US OFF HERE!
The rude ass stomps out of my lobby cursing up a storm! And I don't mean normal "Shit! NOT FAIR!" crap either, he said the bad bad words that Mommy would paddle me with.
At least he was creative with his curses...
RG storms out looking like an ass and his mute wife follows. I think she was as horrified of his behavior as I was. The guy was so loud, I was explaining to guests all morning what happened. I had M, my maintenance guy, take him over to ABC Rental because the world is a shitty place and it's nice to do nice things for people in a jam. We have a shuttle that goes within a certain mileage of the hotel. It's free.
No thanks, or apologies for cursing in my lobby. The Jerk.
Background: The hotel I currently work at used to have a car rental place in it. It has since moved to the other side of the highway. It's not difficult to get to, but you would think it was across town the way this guy acted!
On with the story!
An older couple comes in with bags. It's not too weird, but it is 8am and we don't generally check in guests until around 3pm. The lobby has at LEAST 10 other people in line waiting to check out. Naturally, the guy yells across the lobby to ask his stupid question.
For the record, the guy is old enough to know better. The two of them are in their late 40s, early 50s, if that.Rude Guy: IS ABC RENTAL HERE?
Me: No, sir, they moved across the street last summer. It's-
RG: WHAT?!
Me: It's just-
RG: BUT <Dealershit> JUST DROPPED US OFF HERE!
The rude ass stomps out of my lobby cursing up a storm! And I don't mean normal "Shit! NOT FAIR!" crap either, he said the bad bad words that Mommy would paddle me with.
At least he was creative with his curses...
RG storms out looking like an ass and his mute wife follows. I think she was as horrified of his behavior as I was. The guy was so loud, I was explaining to guests all morning what happened. I had M, my maintenance guy, take him over to ABC Rental because the world is a shitty place and it's nice to do nice things for people in a jam. We have a shuttle that goes within a certain mileage of the hotel. It's free.
No thanks, or apologies for cursing in my lobby. The Jerk.
Nice. Permission to use when mad?
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