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Valentine's Day dinner suckage

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  • Valentine's Day dinner suckage

    Okay, yes, I am a complete sap. I really like Valentine's Day and I always make sure that my husband and I do something special on or around V-Day. This story happened on V-Day 08.

    It was our first Valentine's Day together. We'd only been together for a couple of months so we still had the whole "new relationship" adrenaline rush going on. I was visiting him and asked him if he knew of any good romantic places for Valentine's Day. He told me about an Italian restaurant that he'd been to a few times before, that wasn't too expensive but had a nice atmosphere for dinner.

    Valentine's Day morning, I called the restaurant to make a reservation, for 5:00. They told me that they were not expecting to be busy then so they would not take my reservation. Okay.

    We get there at 5, and the place is PACKED. I mean, PACKED. The line was out the door. The wait was over an hour. But we decided to wait, since we had been so excited about this being our first Valentine's Day dinner together and all, and wanted it to be special. While we were waiting, we saw at least one group come in, go up to the hostess (who I figured out was the owner or the owner's wife), say they had reservations, and get seated right away. This kind of annoyed me, since I had been denied a reservation, but we didn't say anything.

    Finally, we get seated. The table was not great -- it was right in the middle of the entrance to the dining room, so people were walking back and forth past us the entire night. Okay, I know they were crammed and trying to get everyone seated as fast as possible, so again, not a big deal.

    We never saw a waiter or waitress. NEVER. After sitting there for 10+ minutes, the hostess finally came around and begrudgingly asked us if we wanted anything to drink. 10+ minutes later, we got our drinks, delivered again by the hostess, and she took our order. I asked for cheese ravioli. On their menu, they said to specify either cheese or meat. So I did. Cheese. Italian meats are hit or miss with me, I don't always like the way they're prepared, so I usually stick with cheese dishes which are safe.

    The hostess never came back to refill our drinks. A bus boy delivered our meals, and mine was wrong. You guessed it. Meat ravioli. No one ever came to check on us or ask us how the meal was. In fact, after at least another half an hour (at which point we had both long finished our meals) we had to actually go back up to the register to get our check, since no one brought it out to us.

    Meanwhile, the entire time we had been seated, the hostess/owner was flitting around chatting with other tables, who I can only guess were regulars who were getting special treatment. At the register, they had a large bunch of balloons and red roses, which I had seen them give to couples on their way out. I don't know if the couples had to pay for them or if they were complimentary, but we never even got offered either on our way out.

    In retrospect, we should have talked to someone about our treatment -- but who? The hostess/owner barely acknowledged us, so I felt like she wouldn't have given a damn if we had complained. As it was, we just left without leaving any kind of tip.

    I was very sad. I had high expectations and they were totally blown. Fortunately, the day before we had gone out for a very very nice lunch, so we decided to just consider that our Valentine's Day meal. Also, we went to a movie on V-Day evening, and it was the perfect movie ("Enchanted") so that cheered both of us up greatly.

    This year, we decided to go to the same place we went for lunch last year, and we went a couple days after Valentine's Day. It was awesome.
    Last edited by MaggieTheCat; 08-21-2009, 10:23 PM.

  • #2
    You should have said something. Being treated like that is wrong.

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    • #3
      Quoth MaggieTheCat View Post
      Okay, yes, I am a complete sap. I really like Valentine's Day and I always make sure that my husband and I do something special on or around V-Day.
      Awww that's so cute! Congrats you guys

      Quoth MaggieTheCat View Post
      Valentine's Day morning, I called the restaurant to make a reservation, for 5:00. They told me that they were not expecting to be busy then so they would not take my reservation. Okay.
      That is terrible. Any restaurant should expect to be busy on Valentine's Day! I hate complaining too but that is really unacceptable Glad the night wasn't ruined though~
      !
      "For truth is always strange; stranger than fiction." -- Lord Byron

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      • #4
        Valentine's day (and the weekend before and after) are the absolute worst times to go out to dinner. Restaurants add more tables, most raise their prices (a huge amount for some. N0-- in NYC has a $400 pre-fix non-cancellable, non-refundable, booked 30 days out with CC and faxed authorization form just to name one), and the food is usually not up to normal standards as the night is just to make money. (Worked for over 6 years as a concierge, arranging things like dining reservations for moneyed EW's <& a very few decent people>). You have more luck with a great evening if you avoid dining around 2/14!

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        • #5
          Actually, I just remembered (not sure how I forgot in the first place), but this year on Valentine's Day evening, we did go out to a Thai restaurant that we're both fans of. We'd been there a couple days before and saw that they were doing a V-Day couples special. Appetizer, soup, salad, entree, dessert, and drinks for two for $45. A great deal considering the amount and quality of food they serve. It was wonderful and the place wasn't very busy at all (they are well-known and very popular for lunch and much quieter for dinner.) I really hope they continue doing it in the future, it will be our first pick for Valentine's Day dinner if they do.

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          • #6
            If you want to complain, look around the web for sites that specialize in reviews for dining out in your area. Many newspapers have such a thing, for a start. Write an honest review full of details and reasons. Don't rant, but don't hold back on the facts either. I wouldn't bother talking about the roses/baloon on the way out, since you don't know the full story there, but definately nail them on the no waiter/no service/preferential treatment angles. Be fair and mention anything good, and check the spelling before submitting. Its probably the best you can do under the circumstances.
            The Rich keep getting richer because they keep doing what it was that made them rich. Ditto the Poor.
            "Hy kan tell dey is schmot qvestions, dey is makink my head hurt."
            Hoc spatio locantur.

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            • #7
              I had a friend who worked at a restaurant that had a terrible reservation policy: Once the special holiday/event reservation book is full, tell anyone else who wants a reservation that you "don't expect to be busy" and that the restaurant isn't taking reservations.

              The (il)logic behind this was that people would make reservations and then never show up, leaving an empty table that needed filling. Walk-ins would be given the empty tables, and hopefully the number of walk-ins and reservations would be equal.

              It never worked out that way, and they usually had a line of complaining customers going out the door.
              Sorry, my cow died so I don't need your bull

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