Not just one customer turns sucky when they hear the term, "prepay", at least 90% of them do. The other 9% are confused by it, and 1% of them actually understand it and have no issue with it. So, when I happen to announce that ALL of the pumps are prepay (including diesel), and I provide all methods of payment, do not come roaring in here with your sense of entitlement and get pissy with me.
I've had a long day, and it was filled with morons. We'll announce that all of the pumps are prepay, because, some clown can't read, pulls the pump off the cradle, and this really irritating beeping noise goes through the store. It wouldn't be so bad if it happened once or twice throughout the day, but it happens at least 50 times in an eight hour shift. And it eventually comes very close to driving someone absolutely bonkers.
Questions and statements I've heard so far today (after making said prepay announcement):
"Are all of these pumps prepay? *no, I have a hidden non prepay pump in the back, reserved for VIPs*
How do I know you're not going to take all my money? *because we wouldn't be a very smart, or successful multi billion dollar business if we did*
Well, I don't know how much fuel my truck/car/antelope etc is going to take! *if you've been driving for a long time, and you're still not sure how much fuel your vehicle takes, whether it be in liters or a dollar amount, your observational skills are sorely lacking*
What if I don't want to prepay? *did I say I was giving you a choice? Prepay, or get out*
I know "so and so" (manager, shift lead, etc) and they said I didn't have to prepay! *really? Guess what, moron? I met the President and CEO of the company, spoke with him at length about the prepay policies, and I have been told to enforce it at all times. Tough shit*
I'm going to another gas station! *hey, it's a free country. But, what I didn't tell you as your obnoxious ass flew out the door was, that all four of the stations here in this little town are...you guessed it: PREPAY*
You don't trust anyone anymore? *I don't know you from a goddamn hole in the ground. I make my father prepay, for God's sake. Because it's our policy, and I can lose my job if I don't enforce said policy*
Well, why can't you just hold my credit card/driver's license/SIN card etc? *I'll put it in layman's terms for you. IT'S FUCKING ILLEGAL. Secondly, why the hell would you want to leave your personal information with someone you don't even know? I consider myself an extremely trustworthy individual, who would never jeopardize my job for these morons, but what if someone wasn't so? I mean, seriously? I'm cautious about swiping my card at my bank, let alone leaving it with someone I don't know*
So, that's all the ranting for today. I apologize if it's long, but holy hell, fuckwits were crawling out of the woodwork today.
I've had a long day, and it was filled with morons. We'll announce that all of the pumps are prepay, because, some clown can't read, pulls the pump off the cradle, and this really irritating beeping noise goes through the store. It wouldn't be so bad if it happened once or twice throughout the day, but it happens at least 50 times in an eight hour shift. And it eventually comes very close to driving someone absolutely bonkers.
Questions and statements I've heard so far today (after making said prepay announcement):
"Are all of these pumps prepay? *no, I have a hidden non prepay pump in the back, reserved for VIPs*
How do I know you're not going to take all my money? *because we wouldn't be a very smart, or successful multi billion dollar business if we did*
Well, I don't know how much fuel my truck/car/antelope etc is going to take! *if you've been driving for a long time, and you're still not sure how much fuel your vehicle takes, whether it be in liters or a dollar amount, your observational skills are sorely lacking*
What if I don't want to prepay? *did I say I was giving you a choice? Prepay, or get out*
I know "so and so" (manager, shift lead, etc) and they said I didn't have to prepay! *really? Guess what, moron? I met the President and CEO of the company, spoke with him at length about the prepay policies, and I have been told to enforce it at all times. Tough shit*
I'm going to another gas station! *hey, it's a free country. But, what I didn't tell you as your obnoxious ass flew out the door was, that all four of the stations here in this little town are...you guessed it: PREPAY*
You don't trust anyone anymore? *I don't know you from a goddamn hole in the ground. I make my father prepay, for God's sake. Because it's our policy, and I can lose my job if I don't enforce said policy*
Well, why can't you just hold my credit card/driver's license/SIN card etc? *I'll put it in layman's terms for you. IT'S FUCKING ILLEGAL. Secondly, why the hell would you want to leave your personal information with someone you don't even know? I consider myself an extremely trustworthy individual, who would never jeopardize my job for these morons, but what if someone wasn't so? I mean, seriously? I'm cautious about swiping my card at my bank, let alone leaving it with someone I don't know*
So, that's all the ranting for today. I apologize if it's long, but holy hell, fuckwits were crawling out of the woodwork today.
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