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Today...Was a day of suck. LOTS of Suck. And one poorly executed scam. the scam is as follows.
Two Teenage girls walked up to me and said they wanted to know if my store would donate clothes for their fashion show. "its for a good cause!" they said. My store does do charity events, but not this kind. we volunteer time and money...not merchandise. I told them this, but they kept insisting. Finally i asked, " Whats this good cause? tell me about your event." They told me that the plan was, that stores GIVE (permanantly) clothes to these two, "for a fashion show" and the proceeds go to a good cause. Again. "Whats the good cause?" they stammered a bit, and finally one of them came up with "uh....the local cheer leader squad?" "Great!" said I, "Which school?" They blanked. they stammered. they couldn't seem to remember what school they cheer at. So i smiled, and leaned forward and said " It seems you ladies didn't think your scam through very well." they bolted and I contacted the manager who called all the stores in the area to let them know about the girls.
Then, we had major suck. A guy came in with clothes that , turns out, he bought THREE years ago. THREE. no receipt. Wants full refund. Our policy is, no receipt, you get the lowest sale price on a gift card. WELL. That wasn't good enough. he yelled. He fussed. He fumed. He called me a Bi**H. I informed him that the items were over three years old, and as such couldn't be resold. So we can't change the prices to full price, when...they are only worth 2 dollars. He called corporate. Corporate called the manager and told her to give the man what he wanted.
I hate the fact that they gave in to him. He is a BULLY. we fight to keep them out of our schools....but we welcome them in our stores apparently
A lady came in with a shirt her students bought her. She hates it. She wants it refunded....To her Charge card... which is impossible. She didn't even buy it. So again. She yelled. She fussed. She screamed. She called me names. I told her to take the 20 dollars on a gift card or leave it. she took it. finally. but still. IT WAS A GIFT. SHE ISN"T OUT ANYTHING. she's just a selfish old biddy.
finally my last customer of the day, was a man who wanted to pay his wife's charge. She wasn't present. he didn't have the card and we aren't allowed to look up a card without the cardholder present. I told him this, and he got pissed as hell. "BUT I PAY ON IT!" he insisted. I told him that it didn't matter. Its in her name, and there is nothing i can do about that. He said, and i quote, " Is this place run by government? Because theres nobody more stupid that government employees. You people are all just ignorant. You don't know your head from your A**. Its MY WIFES card. I can do WHATEVER i want." At this point i was sick of hearing him talk ..and my replacement for the shift arrived. ...so i just left. Bastard.
Two Teenage girls walked up to me and said they wanted to know if my store would donate clothes for their fashion show. "its for a good cause!" they said. My store does do charity events, but not this kind. we volunteer time and money...not merchandise. I told them this, but they kept insisting. Finally i asked, " Whats this good cause? tell me about your event." They told me that the plan was, that stores GIVE (permanantly) clothes to these two, "for a fashion show" and the proceeds go to a good cause. Again. "Whats the good cause?" they stammered a bit, and finally one of them came up with "uh....the local cheer leader squad?" "Great!" said I, "Which school?" They blanked. they stammered. they couldn't seem to remember what school they cheer at. So i smiled, and leaned forward and said " It seems you ladies didn't think your scam through very well." they bolted and I contacted the manager who called all the stores in the area to let them know about the girls.
Then, we had major suck. A guy came in with clothes that , turns out, he bought THREE years ago. THREE. no receipt. Wants full refund. Our policy is, no receipt, you get the lowest sale price on a gift card. WELL. That wasn't good enough. he yelled. He fussed. He fumed. He called me a Bi**H. I informed him that the items were over three years old, and as such couldn't be resold. So we can't change the prices to full price, when...they are only worth 2 dollars. He called corporate. Corporate called the manager and told her to give the man what he wanted.
I hate the fact that they gave in to him. He is a BULLY. we fight to keep them out of our schools....but we welcome them in our stores apparently A lady came in with a shirt her students bought her. She hates it. She wants it refunded....To her Charge card... which is impossible. She didn't even buy it. So again. She yelled. She fussed. She screamed. She called me names. I told her to take the 20 dollars on a gift card or leave it. she took it. finally. but still. IT WAS A GIFT. SHE ISN"T OUT ANYTHING. she's just a selfish old biddy.
finally my last customer of the day, was a man who wanted to pay his wife's charge. She wasn't present. he didn't have the card and we aren't allowed to look up a card without the cardholder present. I told him this, and he got pissed as hell. "BUT I PAY ON IT!" he insisted. I told him that it didn't matter. Its in her name, and there is nothing i can do about that. He said, and i quote, " Is this place run by government? Because theres nobody more stupid that government employees. You people are all just ignorant. You don't know your head from your A**. Its MY WIFES card. I can do WHATEVER i want." At this point i was sick of hearing him talk ..and my replacement for the shift arrived. ...so i just left. Bastard.
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