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We've been selling out regularly. It's good for us. People without reservations have not been pleased, however. Here's a few of the more notable ones from within the past week or so:
Sucky Truck Parker
A red truck had been parked right outside my office for about 10 minutes. Because of the way our parking lot is designed, this blocks other vehicles from getting through, and there were guests that were backing up and going the . I didn't initially see anyone in the vehicle and it wasn't registered to a room. Then I saw a glowing screen in the cab and realized the driver was in there. So I went out to ask him to move.
The driver is sitting there playing on a smartphone, and it looks like a 3rd party res site. I tap on the window. The driver says something, but I can't hear him. I gesture for him to roll down his window. After far more coaxing than there should have been, he rolls his window down.
Me: "Do you have a room here?"
SC: "No, but I'm getting one."
Me: "Do you have a reservation?"
SC: "Not yet."
Me: "Because we're actually sold out."
SC: "ARE YOU F**KING KIDDING ME?!?! You don't have a single room left?"
Me: "No, not one.* You may try [competitor up the street]."
SC: "GODDAMIT!!!"
*In this case, I did have one smoking room left, technically. But this douchenozzle was blocking my driveway, with people backed up behind him, while surfing the 'Net trying to score a better deal on a 3rd party website. Yeah, I think I can find someone else to rent to at full price...someone who knows how to park and how to not inconvenience other guests, and who can use decent language with a lady.
I don't care what he said
SC: "I want a room for tonight?"
Me: "I'm sorry, I'm sold out."
SC: "Really? But Tom said he'd leave the light on for me!"
I get this far, FAR too often. Sometimes, I want to strangle Tom.
Crazy Alaska Lady
SC gets dropped off by a cab. It turns out she doesn't have a reservation. She complains about having to walk up the street to another hotel. She then gives me this insane tale:
SC: "I was separated from my ferry group. The Governor of Alaska told me to stay, but the Port Commissioner kicked me out! The Port said they couldn't tell me what hotel my group went to. Then the police told all the cabs not to pick me up because they were going to take me to a shelter. I don't want to go to a shelter if I have a room somewhere! But [cab company] picked me up anyway."
I do not know where the "Governor of Alaska" wanted her to stay. Probably not in Alaska. I also don't know where she was that the "Port Commissioner" wanted to kick her out. Probably just wanted her away from him.
To make her tale more confounding than it already is, is that the Alaska ferry only comes here on Fridays, and today is Wednesday. Perhaps they threw her overboard at some point on the route and she drifted here.
Sucky Truck Parker
A red truck had been parked right outside my office for about 10 minutes. Because of the way our parking lot is designed, this blocks other vehicles from getting through, and there were guests that were backing up and going the . I didn't initially see anyone in the vehicle and it wasn't registered to a room. Then I saw a glowing screen in the cab and realized the driver was in there. So I went out to ask him to move.
The driver is sitting there playing on a smartphone, and it looks like a 3rd party res site. I tap on the window. The driver says something, but I can't hear him. I gesture for him to roll down his window. After far more coaxing than there should have been, he rolls his window down.
Me: "Do you have a room here?"
SC: "No, but I'm getting one."
Me: "Do you have a reservation?"
SC: "Not yet."
Me: "Because we're actually sold out."
SC: "ARE YOU F**KING KIDDING ME?!?! You don't have a single room left?"
Me: "No, not one.* You may try [competitor up the street]."
SC: "GODDAMIT!!!"
*In this case, I did have one smoking room left, technically. But this douchenozzle was blocking my driveway, with people backed up behind him, while surfing the 'Net trying to score a better deal on a 3rd party website. Yeah, I think I can find someone else to rent to at full price...someone who knows how to park and how to not inconvenience other guests, and who can use decent language with a lady.
I don't care what he said
SC: "I want a room for tonight?"
Me: "I'm sorry, I'm sold out."
SC: "Really? But Tom said he'd leave the light on for me!"
I get this far, FAR too often. Sometimes, I want to strangle Tom.
Crazy Alaska Lady
SC gets dropped off by a cab. It turns out she doesn't have a reservation. She complains about having to walk up the street to another hotel. She then gives me this insane tale:
SC: "I was separated from my ferry group. The Governor of Alaska told me to stay, but the Port Commissioner kicked me out! The Port said they couldn't tell me what hotel my group went to. Then the police told all the cabs not to pick me up because they were going to take me to a shelter. I don't want to go to a shelter if I have a room somewhere! But [cab company] picked me up anyway."
I do not know where the "Governor of Alaska" wanted her to stay. Probably not in Alaska. I also don't know where she was that the "Port Commissioner" wanted to kick her out. Probably just wanted her away from him.
To make her tale more confounding than it already is, is that the Alaska ferry only comes here on Fridays, and today is Wednesday. Perhaps they threw her overboard at some point on the route and she drifted here.
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