I been in the moving industry full time for almost three years now, but I've been involved with it for over 20 years. From the first day that I started, I've seen this problem.
I just completed a 40 person move where 100% of the boxes were improperly labelled. Never mind that the move instructions clearly state where labels should be placed, words along with an illustration. Never mind these instructions also directly say Please do not place labels on the improper spot. Also nevermind that each person was e-mailed with the message of how to label their boxes. I know customers don't think. I also know that their time in too valuable, and they're far too intelligent for something as trivial as reading move instructions.
I got a long rant about how this drives me nuts but first I wanted to get some feedback from some people whose heads don't reside in their heiny. It's not a trick question. Just logically think about how boxes are moved, and where the label should go to be best seen. The two seconds you put into thinking about it is infinately longer than any of my customers ever have.
I just completed a 40 person move where 100% of the boxes were improperly labelled. Never mind that the move instructions clearly state where labels should be placed, words along with an illustration. Never mind these instructions also directly say Please do not place labels on the improper spot. Also nevermind that each person was e-mailed with the message of how to label their boxes. I know customers don't think. I also know that their time in too valuable, and they're far too intelligent for something as trivial as reading move instructions.
I got a long rant about how this drives me nuts but first I wanted to get some feedback from some people whose heads don't reside in their heiny. It's not a trick question. Just logically think about how boxes are moved, and where the label should go to be best seen. The two seconds you put into thinking about it is infinately longer than any of my customers ever have.
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