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I've been absent for awhile, because sucky customers have been absent. We've had stupid, nice customers. We've had impatient customers- but they had real problems. Today, we got that rare mix, fake problem AND mean about it.
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CS
ME
CS: Hello. I'm using a Dell computer, and I've just bought a newer computer, and I want to know if I'll lose my icons when I transfer:
ME: Alright, well there are two kinds of icons: the ones common to all computers, My Computer, My Documents, Recycle Bin, etc. and there are your personal data files, like the things IN My documents. If you're concerned about data loss, I'd recommend making a copy of necessary data and loading onto your new system.
CS: That's what the last guy said, and it still doesn't make any sense. Maybe you can explain to me why I will have to copy my data.
ME: Well- if you want the data on your new system, you'll need a way to transfer it...
CS: That doesn't make any sense though! It's not like the data has to MOVE anywhere!
(pause to consider what to say next)
ME: But it DOES have to move. You'll have to put that data on your new hard drive.
CS: I didn't GET a new hard drive! I GOT a new computer!
ME: Ok.... and you're installing your old hard drive?
CS: You stupid.... Listen to me. ALL I AM DOING IS ADDING A NEW *&ERing COMPUTER.
ME: I just want to make sure we're talking about the same thing- what model is your new computer?
CS: one SECOND. (sounds of stomping off, cursing). It's a 3007WPF.
ME: Alright, one second.... (internally some kind of explosion goes off in my mind as I bring up the product specs). Ah, I think I see the problem sir. What you are installing is not a new COMPUTER, but a new MONITOR. No, you will not have to back up anything.
CS: Christ! I TOLD you! Stupid *#&$.
*hang up*
Characters
CS
ME
CS: Hello. I'm using a Dell computer, and I've just bought a newer computer, and I want to know if I'll lose my icons when I transfer:
ME: Alright, well there are two kinds of icons: the ones common to all computers, My Computer, My Documents, Recycle Bin, etc. and there are your personal data files, like the things IN My documents. If you're concerned about data loss, I'd recommend making a copy of necessary data and loading onto your new system.
CS: That's what the last guy said, and it still doesn't make any sense. Maybe you can explain to me why I will have to copy my data.
ME: Well- if you want the data on your new system, you'll need a way to transfer it...
CS: That doesn't make any sense though! It's not like the data has to MOVE anywhere!
(pause to consider what to say next)
ME: But it DOES have to move. You'll have to put that data on your new hard drive.
CS: I didn't GET a new hard drive! I GOT a new computer!
ME: Ok.... and you're installing your old hard drive?
CS: You stupid.... Listen to me. ALL I AM DOING IS ADDING A NEW *&ERing COMPUTER.
ME: I just want to make sure we're talking about the same thing- what model is your new computer?
CS: one SECOND. (sounds of stomping off, cursing). It's a 3007WPF.
ME: Alright, one second.... (internally some kind of explosion goes off in my mind as I bring up the product specs). Ah, I think I see the problem sir. What you are installing is not a new COMPUTER, but a new MONITOR. No, you will not have to back up anything.
CS: Christ! I TOLD you! Stupid *#&$.
*hang up*
I AM the evil bastard!
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