solutions just for SCs

[dispatch]

Just had a lady flip out on me because it was going to take an extra 15 minutes for the driver to get there for her tow going out of town, this is not unusual since it may take extra time to get fuel and find someone who has enough time left in their shift to run the call, most people understand this, but like all SCs this woman did not. While in the soul-numbing process of backpeddling and groveling I explained numerous times that things were busy in the area, and that we would not be counting this service against her membership, this wasn't enough, the simple fact that the primary towing company wasn't coming and that we were going to be 15 minutes behind was enough for her to go into "Kyle's mom" mode. Seeing that there was nothing that I personally could do for her and since she would be requiring WRITTEN confirmation that we would not count this against her, I offered to let her speak to a supervisor to see what else we could work out she hung up in the process, then called the company 800 number and hung up on the phone agent while being transferred to a supervisor.

I've been thinking lately about these kinds of people and exactly what it would take to appease them and how the world works in their screwed up little heads. one of my greater concepts, at least for my line of work, would be a flying, time-traveling flatbed with seating for 12 and complimentary foot messages and champagne for your troubles. This vehicle would be reserved only for those whose bodily waste smells like flowers, you know! doctors that live in the suburbs and think their acuras can take the 7 inches of snow on the highway then expect you to show up in 15 minutes when they get proved wrong by the laws of physics.

I know some of you have to have other gems like this in mind, please discuss!

[The Gatekeeper]

Final solution

I find several not too deep holes in the desert takes care of most SC's.